Vice President

Roles And Responsibility;

1. Enterprise-Wide Transformation Strategy

• Develop and execute end-to-end transformation roadmaps across Finance & Accounting domains.
• Lead structured transformation programs aligned with business goals, client expectations, and growth objectives.
• Drive future-ready operating models focusing on efficiency, agility, and digital enablement.

2. Digital & Intelligent Automation

• Collaborate with Digital COE and IT to embed automation (RPA), AI/ML, and advanced analytics into core delivery.
• Evaluate and deploy tools such as UiPath, Power BI, QBO, Sage, and Xero to streamline operations.
• Create business cases for digital investments and manage benefit realization.

3. Operational Excellence & Process Optimization

• Champion Lean Six Sigma methodologies to improve quality, reduce cycle time, and enhance client satisfaction.
• Lead cross-functional Kaizen and reengineering initiatives that unlock efficiency and reduce total cost of operations.
• Institutionalize best practices and frameworks for continuous improvement.

4. Stakeholder & Change Management

• Lead transformation governance forums with CXOs, service line leaders, and external clients.
• Manage organizational change by aligning people, processes, and technology.
• Drive high NPS/CSAT through a client-centric approach to service delivery redesign.

5. Program & Performance Management

• Establish PMO frameworks, dashboards, and performance metrics to track progress, risks, and ROI.
• Conduct regular transformation reviews with business sponsors and operations leadership.

6. Capability Building & Leadership Development

• Mentor and develop internal transformation talent; build a culture of innovation and accountability.
• Enable operations teams to adopt a digital-first, process-thinking mindset."

Competency Skills required;

• 10–15 years of experience in Finance & Accounting transformation in a BPM/KPO or shared services environment.
• Proven track record of delivering large-scale transformation and change programs across global clients.
• Strong understanding of US accounting standards, CPA practices, and small/medium business client dynamics.
• Ability to influence and collaborate with senior stakeholders across business, technology, and client teams
• Excellent communication, analytical thinking, and strategic problem-solving skills. Exposure to global service delivery models and cross-border client engagements
• Deep experience and preferred certification in:

Lean Six Sigma (Green or Black Belt)

RPA tools (UiPath, Automation Anywhere)

F&A platforms (QuickBooks, Sage, Xero)

BI/analytics (Power BI, Tableau)

CRM/Engagement (Salesforce, Zoho)