Maintenance Manager

1 week ago

Alappuzha, India SPERTON - Where Great People Meet Full time

Job Title: Maintenance Technical Manager

Location: Head Office, Navi Mumbai

Department: Maintenance

About Us:

Join our team as a Maintenance Technical Manager, where you’ll play a critical role in overseeing the technical functions of our Maintenance Department, supporting branch operations, and driving operational excellence. This role is ideal for an engineering professional with a proactive approach, strong problem-solving skills, and a commitment to technical and customer service excellence.

Key Responsibilities:

Overall Responsibilities

  • Responsible for the overall Technical aspects of the Maintenance Department.
  • Assisting HOD in Yearly Technical Target setting for all Branches and achievement of Targets.

Service Responsibilities

  • Ensure that the maintenance schedule, Safety and Quality audits are 100% completed.
  • Ensure timely troubleshooting of all breakdown calls and callback ratio is reduced.
  • Ensure effective utilization of Manpower and achievement of higher utilization rates.

Repair Work Responsibilities

  • Responsible to provide support to Branches in identifying the correct Repair Module.
  • Preparing or verifying the Tech Sheet, GADs, Bill of Material, where needed.
  • Coordinate with other departments and ensure required materials are delivered to Branches and tasks are completed ‘on time’.

Material Management

  • Discuss with the Repair Team periodically to discuss the Technical issues and advise Management on the action to be taken.
  • Ensuring stock is updated on a monthly basis and maintain at required level (HO / Branches).

Technical Responsibilities

  • Point of contact at the HO level for Branches to solve Technical issues (PM, Breakdown, Mantrap, Shutdown, LSD, Repair work execution, Product related, etc).
  • Coordination with various departments including R&D, Repair, Quality departments, vendors, etc to solve Technical issues at the earliest possible.
  • Responsible for identifying ‘Root Cause Analysis’ and ‘Corrective Action Plan’.
  • Conducting periodic ‘Technical Review’ meeting with Technicians / Supervisors

Manpower Management

  • Responsible to Identify ‘Training Needs’ of the Team and organize suitable training programs.
  • Ensure adherence to the Maintenance Department / HR / company policies.

Miscellaneous Activities

  • Ensure achievement of client satisfaction by prompt response to customer issues.
  • Branch audit visits to monitor the activities.
  • Ensure that software / database are updated on time and used effectively.
  • Ensure to provide necessary Reports

Qualifications:

  • Diploma/Bachelor's degree in Engineering or related field
  • Minimum of 10 years’ experience in technical or maintenance management, ideally in a related industry
  • Strong technical knowledge of equipment maintenance and troubleshooting
  • Excellent leadership, communication, and problem-solving skills

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