Project Manager

We are seeking a highly organized and proactive Project Manager with a strong background in web development project delivery. The ideal candidate will act as a bridge between clients and internal teams, ensuring smooth communication, seamless execution, and on-time delivery of projects that align with business objectives and client expectations. This role demands someone who can manage multiple projects simultaneously, maintain strong attention to detail, and foster collaboration across design, development, and QA teams.Required Skills & Qualifications :- 4- 6 years of hands-on experience in project management, preferably within a digital agency or IT services environment (agency background is mandatory).- Strong understanding of project lifecycle management, from requirement gathering to post-delivery review.- Excellent communication and interpersonal skills - both verbal and written.- Strong organizational and multitasking skills with the ability to manage competing priorities.- Experience working with clients across different time zones.- Proficiency in PM tools like Basecamp, Zoho, Jira, or Asana.- Working knowledge of CMS platforms, APIs, UX/UI principles, and responsive design is a plus.- PMP or equivalent Project Management Certification is preferred but not mandatory.- Ability to lead and motivate cross-functional teams toward achieving shared goals.- Problem-solving mindset with a focus on continuous improvement and client satisfaction. Key Responsibilities :Client & Communication Management :- Serve as the primary point of contact for clients, managing all project-related communication and expectations.- Build and maintain strong client relationships by ensuring clarity, transparency, and timely updates on project status.- Translate client requirements into clear project plans and deliverables for internal teams.Project Planning & Execution :- Develop comprehensive project plans, timelines, and task allocations to manage end-to-end delivery.- Coordinate across design, development, and QA teams to ensure alignment with scope, quality, and delivery timelines.- Track project progress using structured documentation and ensure updates are recorded.- Proactively identify risks, issues, or dependencies and implement mitigation strategies to avoid delays or quality concerns.Process & Team Coordination :- Manage multiple projects efficiently, ensuring effective resource allocation and workload balancing.- Collaborate with team leads and leadership to improve internal processes continuously, project workflows, and communication methods.- Support in defining and refining best practices for project management across the organization.- Ensure that project documentation, reports, and closure notes are complete, accurate, and accessible.Technical Understanding :- Demonstrate a sound understanding of web technologies such as WordPress, .NET, or other CMS frameworks.- Collaborate effectively with technical teams to understand project scope, technical feasibility, and deliverable timelines.- Ensure smooth handoffs between design, development, and QA stages for optimal efficiency.Tools & Documentation :- Use project management tools like Basecamp, Zoho Projects, or equivalent to track milestones, manage dependencies, and communicate updates.- Maintain consistent and transparent reporting on project health, progress, and potential risks to stakeholders and leadership.Leadership & Delivery :- Drive cross-functional collaboration and maintain accountability within project teams.- Ensure timely, high-quality delivery of all assigned projects within agreed budgets and client expectations.- Support in performance evaluations of project team members based on project outcomes and delivery quality. (ref:hirist.tech)