Spare Parts Planning Manager

3 weeks ago


New Delhi, India Reliance Retail Full time

Forecasting & Planning- Develop accurate short-, mid-, and long-term spare parts forecasts using service demand trends, consumption history, and product population data. - Create and maintain forecasting models incorporating seasonality, failure rate analysis, and new product introduction data. - Align forecasts with OEM partners and service delivery teams to ensure adequate pipeline coverage.2. Inventory Management- Monitor stock movement, aged inventory, and obsolescence; implement corrective actions to optimize working capital. - Oversee redistribution and replenishment plans across the network to maintain healthy service availability. - Monitor fill rate OEM wise and create risk mitigation systems.3. Analytics & Reporting- Generate dashboards and insights on parts consumption, forecast accuracy, fill rates, and service turnaround performance. - Identify demand anomalies and recommend preventive actions to stabilize service supply. - Support management reviews with regular performance reports and improvement plans.4. Stakeholder Collaboration- Work closely with OEM/brand partners to plan new product support, warranty parts forecasting, and phased-out product service coverage. - Coordinate with procurement, logistics, and service operations teams to align plans with business priorities. - Act as the key liaison between head office and regional service teams on all parts planning matters.5. Process & System Improvement- Drive process automation and system enhancements in parts planning tools (ERP/forecasting platforms). - Establish planning KPIs and continuous improvement mechanisms.


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