Team Leader Operations

3 weeks ago

Bareilly, Uttar Pradesh, India IGT Solutions Full time

Job Title: Team Leader – Credit Cards Process (Domestic)

Location: Gurgaon

Shifts: Rotational (24x7 environment)

Working Days: 6 Days a Week (Work from Office)

Key Responsibilities:

  • Lead and manage a team of 15–20 members.
  • Drive team performance across productivity, quality, shrinkage, and attrition.
  • Provide regular coaching and support to team members.
  • Review and recommend improvements to processes to enhance performance and CSAT.
  • Identify training needs and address process gaps.
  • Monitor performance and conduct weekly coaching sessions.
  • Handle floor support and escalations.
  • Ensure achievement of individual contributor (IC) targets.
  • Maintain AHT levels as per targets across tenure buckets.
  • Utilize basic computer skills, especially MS Excel.

Requirements:

  • Prior experience in handling international processes.
  • Experience in team management and supervision.
  • Excellent verbal and written communication skills in English.
  • Strong organizational and analytical abilities.
  • Flexible to work in a 24x7 environment.

You can find more about the company here: IGT Company Profile

We will get back to you shortly after the shortlisting process is completed. Please feel free to reach out if you have any questions in the meantime.

  • Sales team leader

    1 week ago

    Bareilly, Uttar Pradesh, India EUGENICS MEDI SCIENCES PRIVATE LIMITED Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Company DescriptionEUGENICS MEDI SCIENCES PRIVATE LIMITED is a FMCG A Sold distributer of Procter &Gamble company headquartered in Lucknow, Uttar Pradesh, India. The company specializes in providing innovative and sustainable mining solutions. Our goal is to deliver superior products while maintaining the highest standards of safety and environmental...

  • Fleet Maintenance-Team Leader

    3 days ago

    Bareilly, Uttar Pradesh, India Varuna Integrated Logistics Pvt Ltd Full time ₹ 5,00,000 - ₹ 15,00,000 per year

    Group Company: Varuna Integrated Logistics Pvt. LtdDesignation: Fleet Maintenance-Team LeaderOffice Location:Years of experience: 6 to 10Salary Range: INR to Annual)Position description:No. of Days Of MaintenanceOn Route MaintenanceCPKM Of MaintenanceCPKM - TyresStock Value - Stock variation between physical and systemDead Stock - Dead Stock beyond 6...

  • Maintenance Team Lead

    3 days ago

    Bareilly, Uttar Pradesh, India Varuna Group Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We are looking for Person to Team Leader - Fleet Maintenance for Our Fleet at Bareilly, UP.Can share resume on mail id

  • Cluster Business Leader- MIB

    4 weeks ago

    Bareilly, Uttar Pradesh, India YES BANK Full time

    Responsibilities:Understanding the cluster requirements and working closely with the team of SL/RL to achieve the business objectiveDevelop and share MIS for understanding the market and for effective functioning of the clusterFocus on offering financial solutions to the SME segment for their asset/liability needsWorking closely with the Credit/Risk team to...

  • Computer Operator

    1 week ago

    Bareilly, Uttar Pradesh, India MG Captures Full time ₹ 1,20,000 - ₹ 1,80,000 per year

    We are looking for a detail-oriented and efficient Computer Operator to manage day-to-day computer operations, data entry, and office support tasks. The candidate should be comfortable working with MS Office, internet applications, and maintaining accurate records.Key Responsibilities:Perform daily computer operations and data entry tasks.Maintain and update...

  • Sales- Team Lead- Moradabad

    1 week ago

    Bareilly, Uttar Pradesh, India Paytm Full time ₹ 10,00,000 - ₹ 15,00,000 per year

    About us :Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.About...

  • Talent Acquisition Manager

    4 weeks ago

    Bareilly, Uttar Pradesh, India ADP Full time

    ADP is looking for a Talent Acquisition Manager to support the volume hiring for Hyderabad location. Let us tell you some more...Responsibilities include:This role reports to the TA Head, Talent Acquisition and partners closely with business leaders to understand their business strategy and talent needs.Responsible for Talent Acquisition volume hiring into...

  • Data Entry Operator And Office Assistant

    2 weeks ago

    Bareilly, Uttar Pradesh, India Vagmine Enterprises Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    We are seeking a detail-oriented and reliable Data Entry Operator to join our team. The role involves accurately entering, updating. The ideal candidate should have strong typing skills, excellent attention to detail. Required Candidate profileEnter and update data accurately in company databases, spreadsheets, and systems.Maintain and organize records,...

  • Computer Operator

    5 days ago

    Bareilly, Uttar Pradesh, India Poonam Hosiery Store Full time ₹ 2,00,000 - ₹ 4,00,000 per year

    Responsibilities:* Maintain data accuracy through regular backups & updates* Manage computer systems & networks* Input data into database using software proficiency* Collaborate with team on project deliverablesAnnual bonus

  • Operations Executive

    6 days ago

    Bareilly, Uttar Pradesh, India Dankies Skateboards Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Responsibilities:Manage day-to-day ops, oversee social media presence & prepare Excel reports.Collaborate with cross-functional teams on projects & initiatives.Ensure compliance with company policies & procedures.Annual bonus