
M365 Cloud Engineer III
3 days ago
KEY RESPONSIBILITIES :
- Serve as an SME and technical escalation resource for the Microsoft Purview.
- Design, deploy, document, manage, and support technologies including but not limited to : Microsoft Exchange Server and Online, Teams, OneDrive, SharePoint, Active Directory, and Azure Active Directory, synchronization and federation services.
- Manage related end user capabilities and coloration systems including O365 user accounts, shared mailboxes, distribution groups and secure email gateway (SEG) solutions.
- Create and maintain automation scripts utilizing PowerShell and/or other software development languages.
- Work closely with other internal teams to build reliability, security, benefit delivery and scalability into the O365 architecture.
- Translate business requirements into efficient and effective technical solutions.
- Ability to operate from task and project management tools such as JIRA.
- Identify, evaluate and recommend new products, technologies, roadmaps, strategies and future trends, as well as areas for process improvement.
- Assist peer technicians in troubleshooting and end-to-end root cause analysis for prompt mitigation of issue.
- Engage in on-call rotation.
- Other duties as assigned.
KEY QUALIFICATIONS :
- 5+ years working and developing MS Purview.
- 5+ years working with M365 & Azure administration
- Strong analytical and problem-solving skills.
- Experience with service automation and collaboration services.
- Self-starter with ability to perform independently with little or no supervision.
- Strong time management skills and manages well in a fast-paced environment with frequently changing priorities and assignments.
- Experience leading medium to large sized projects.
- Excellent verbal and written communication with a professional demeanor.
- Expert customer service skills, including the ability to listen, interpret and explain computer-related concepts in non-technical terms.
- Possesses strong interpersonal skills and the ability to work well with others to calmly handle critical situations with confidence and minimal direction.
- Expert knowledge of current operating systems and software products.
PREFERRED QUALIFICATIONS :
- Bachelors degree in related field.
- Cloud certifications : Azure, Office 365, Exchange Messaging, CompTIA Cloud+, etc.
- Advanced PowerShell scripting & tool making experience
- Experience supporting Microsoft SharePoint Server, troubleshooting various systems and virtual hosting solutions.
- Solid networking skills.
- Demonstrated consulting, presentation, training, and project management skills.
(ref:hirist.tech)-
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