Agivant Technologies

About Us:- We are an AI-first digital engineering IT services company in India, driving innovation and delivering transformative projects for our US-based clientele.- We are looking for a visionary and results-driven leader to manage and grow multiple key accounts.- This is a critical, single-instance global role assigned to an account, but you will manage a portfolio of accounts for technical delivery and solution responsibility.Role Summary:- As the Engineering Director (ED), you will be the single point of accountability for all aspects of project delivery, client relationship management, account growth, and team leadership across your assigned accounts.- You will ensure Delivery Hygiene (quality, timeliness, budget), drive Revenue Growth & Gross Margins, and foster a culture of technical excellence and continuous improvement. - All delivery team members on your accounts will report directly to you.Key Goals:- Ensure impeccable Delivery Hygiene across all projects (Timeliness, Quality, Budget, Scoping).- Drive Revenue Growth & Gross Margins for assigned accounts.- Optimize Efficiency through pyramid alignment, skills management, and responsiveness.- Achieve high PMO Compliance in metrics, reviews, and operational processes.- Lead Architecture/Design Reviews and provide expert Mentoring and Coaching to your Responsibilities:Account Management & Growth- Develop deep, consultative relationships with key business and technical stakeholders, acting as a trusted advisor to the customer.- Engage client stakeholders at all levels, from technicians to executives, effectively presenting complex digital and AI-driven solutions.- Proactively identify new opportunities within the customer base and provide crucial technical and sales support during the entire sales cycle (including RFPs, proposal creation, and solutioning).- Conduct formal Quarterly Business Reviews (QBRs) with clients.Project Delivery Excellence:- Serve as the first level of escalation beyond the Project Manager for all delivery activities.- Manage a portfolio of projects, guaranteeing they deliver the expected value/ROI concerning quality, budget, and timelines.- Lead project teams in issue resolution, escalating effectively and negotiating win/win agreements.- Conduct regular delivery and financial reviews to mitigate cost/schedule over-runs and ensure high customer satisfaction.Champion and implement Best Practices across all managed accounts.Operations & Financial Control:- Manage and forecast billable utilization for the account.- Ensure stringent PMO compliance (Allocations, Actuals, Forecasts, and plugging revenue leakage).- Review all invoices before client submission.- Oversee daily delivery team activities, providing guidance and direction.- Anchor the Proposal preparation process in collaboration with the Solutions team.People Leadership & Fulfillment:- Manage, coach, and mentor a team of TPMs, STPMs, Engineers, and Architects.- Coordinate resource allocation, workload assignments, and performance management.- Lead the Hiring and Fulfillment process for the accounts in collaboration with the Talent Management Group.- Drive Knowledge and Skills Enhancement (including cross-skilling) to build future-ready, AI-fluent teams.Ideal Candidate Profile:- 12 to 15 years of experience in similar leadership role, graduation/ post graduation in computer science/ engineering.- Proven track record in managing a portfolio of IT services accounts, preferably for US clients.- Exceptional expertise in digital engineering, with a strong understanding of AI-first solutions and cloud technologies.- Demonstrated success in driving revenue growth, optimizing Gross Margins, and ensuring delivery excellence.- Strong leadership and people management skills, with experience managing senior technical teams.- Excellent executive-level communication and presentation abilities (ref:iimjobs.com)