
Sales Support-Reputed Marine Industry-Navi Mumbai-5LPA-Harshala-9029063330
7 days ago
JOB DETAILS
Frequent contacts with customers to understand their needs and build up trust and feeling of partnership
Ensure the customer’s enquiry contains sufficient information to allow the GPSC/regional hub to quote correctly
Entry of enquiries into SAP and commencement of workflow in a timely and accurate manner.
Stay in regular contact with customer to keep them advised of status of the enquiry.
Immediate forwarding of quotations to the customer once available and after reviewing price and accuracy where appropriate in conjunction with the local Account Manager/Representative
Work with Account Managers/Representatives to follow up quotations in a timely manner and record all conversations with the customer
Immediately forward orders to GPSC/regional hub and ensure prompt order confirmation to customers
Follow-up on open questions on quotes and orders and transfer important information to Technical Support/Sales/GPSC to allow supply of correct parts
If orders are lost establish the reason for the loss and enter the appropriate rejection code into SAP and close the order
If problems with the order, inform the customer immediately and work with GPSC/regional hub to find alternative solutions
Inform the customer about the delivery details and proactively seek consigning information.
Assist service teams in placing orders for spares parts for maintenance orders as applicable.
Checking of credit risk of customers and follow applicable procedure.
Any other tasks reasonably assigned by line managers
FUNCTIONAL AREA
Sales support, customer support, technical support, sales coordinator, sales coordination, sales support executive, after sales service, order processing, tender submission, SAP, sales support executive, sales engineer, customer service, Jobs in marine industry, jobs for sales support in marine industry, Marine sector recruitment agencies in Navi Mumbai, Marine sector placement consultant in Navi Mumbai, Marine sector recruitment agencies in Maharashtra, Marine sector placement consultant in Maharashtra, Marine sector recruitment agencies in India, Marine sector placement consultant in India, hr consultancy in Navi Mumbai, best hr consultancy in Navi Mumbai, top hr consultancy in Navi Mumbai, hr consultancy in India, best hr consultancy in India, top hr consultancy in India.
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