Senior Software Engineer

1 week ago

Bareilly, India Jobworld Management Consultancy LLC Full time

Hiring - Senior Genesys Cloud Developer - India (WFH)About the RoleWe are seeking a Senior Genesys Cloud Certified Developer with deep, hands-on expertise across the full range of Genesys Cloud CX capabilities. The ideal candidate will have proven experience in deploying and configuring Genesys Cloud instances from the ground up, including SIP trunks, voice gateways, edge devices, and WebRTC phones. This role demands advanced proficiency in Genesys Cloud Architect for building complex voice and digital interaction flows, developing bot flows, configuring Outbound Campaigns, implementing Workforce Management (WFM) modules, and leveraging Genesys Cloud Reporting and Analytics. The candidate should also have strong experience creating Data Actions and API-based integrations between Genesys Cloud and external CRMs such as Salesforce or Dynamics.Key ResponsibilitiesEnvironment Setup & ConfigurationDeploy and configure Genesys Cloud CX instances from scratch.Set up and manage SIP trunks, voice gateways, edge devices, and WebRTC phones within Genesys Cloud.Configure telephony and routing components to ensure optimal performance and reliability.Solution Design & DevelopmentDesign, build, and maintain voice and digital Architect Flows (inbound, outbound, chat, email, messaging).Configure and optimize Bot Flows using Dialog Engine, Architect Bot Flows, or Google Dialogflow.Set up and manage Outbound Campaigns, Predictive Dialing, and WFM modules in Genesys Cloud.Integrations & Data ActionsCreate and configure Data Actions to integrate Genesys Cloud with external CRMs and third-party systems.Use Genesys Cloud APIs and web services for automation and data synchronization.Analytics & ReportingConfigure and customize Genesys Cloud dashboards and reports to track key KPIs and agent performance.Utilize Genesys Cloud Analytics to identify optimization opportunities.Governance & SupportApply Genesys Cloud deployment best practices, including change management and environment control.Provide technical leadership, mentoring, and advanced troubleshooting within the Genesys Cloud platform.Required Skills & QualificationsMinimum 5 years of hands-on experience with Genesys Cloud CX implementation and management.Strong understanding of SIP protocol, VoIP, Edge devices, voice gateways, and Genesys Cloud Telephony.Proven expertise in:Genesys Cloud Architect for voice and digital flow designBot configuration (Dialog Engine, Architect Bot Flows, Dialogflow)Outbound Campaign Management and Predictive DialingGenesys Cloud WFM setup and configurationGenesys Cloud Reporting and DashboardsProficiency in Genesys Cloud APIs, Data Actions, and CRM integrations (Salesforce, Dynamics, Zendesk, etc.)Familiarity with JSON, REST APIs, and scripting for integrations and automation.Experience in end-to-end Genesys Cloud CX deployments, migrations, or greenfield setups.Preferred QualificationsGenesys Cloud CX Certification (Professional or higher) – Must-haveExperience with Genesys Cloud SDKs, custom UI extensions, or middleware integrations.Knowledge of OAuth, SAML, SSO, and authentication frameworks in Genesys Cloud.Exposure to AWS or Azure environments for Genesys Cloud deployments.kinldy follow our company page for more global job openings:

  • Senior Software Engineer

    3 weeks ago

    Bareilly, India Whatjobs IN C2 Full time

    We’re Hiring: Senior Software Engineer – AI/ML (Remote, India) Location: Remote (India) Type: Full-time Are you passionate about building AI-powered platforms , designing scalable microservices , and shaping the future of regulatory technology in life sciences ? This is your opportunity to work with a global team at the intersection of AI, compliance,...

  • Senior Web Software Engineer

    1 week ago

    bareilly, India beBeeSoftware Full time

    Job Title: Senior Web Software EngineerWe are seeking a skilled and motivated senior web software engineer to contribute to our high-performing development team.The ideal candidate will have expertise in core PHP and object-oriented programming concepts, proficiency in HTML5, CSS3, Bootstrap, JavaScript, jQuery, AJAX, a strong understanding of SQL databases,...

  • Senior Software Quality Engineer

    1 week ago

    bareilly, India beBeeAutomation Full time

    Job DescriptionWe are seeking an experienced Senior Quality Assurance Automation Engineer to join our team.The successful candidate will play a crucial role in ensuring the quality of our products through manual and automation testing.Your technical skills in quality engineering will enable you to develop high-quality products that meet global...

  • Senior Software Development Lead

    6 days ago

    bareilly, India beBeeFlutter Full time

    Job DescriptionWe are seeking a highly skilled Senior Flutter Engineer to join our team. As a key member of our engineering leadership, you will work closely with our CTO and senior engineers to design, develop, and maintain scalable software solutions.You will be responsible for writing performant and efficient code for both our teacher and tutor products,...

  • Senior Software Test Engineer

    2 weeks ago

    bareilly, India beBeeQuality Full time

    **Project Migration to Cloud-Based Java Environment**We have an ambitious goal to migrate a legacy system from the mainframe to a cloud-based Java environment for one of the largest banks in the USA.We are seeking a highly skilled and independent Senior QA Engineer to work closely with the QA Lead and another QA. The candidate will be responsible for...

  • Senior Software Engineer

    2 days ago

    bareilly, India beBeeTelecom Full time

    Job TitleA senior software engineer with extensive experience in CRM solutions is required for this position.Main Responsibilities:Configure and manage customer relationship management systems, focusing on account and contact management, as well as business intelligence publisher reports.Develop and implement workforce management solutions, CSW, EAI,...

  • Senior Software Engineer

    1 week ago

    Bareilly, India Turing Full time

    About TuringBased in San Francisco, California, Turing is the world’s leading research accelerator for frontier AI labs and a trusted partner for global enterprises deploying advanced AI systems. Turing supports customers in two ways: first, by accelerating frontier research with high-quality data, advanced training pipelines, plus top AI researchers who...

  • Senior Software Development Engineer in Test Specialist

    2 weeks ago

    bareilly, India beBeeSoftware Full time

    About this roleCracking top tech interviews can be daunting, especially when it comes to companies like Google, Facebook, and Netflix.We have a structured approach to help individuals succeed-Job OverviewWe're looking for a Senior Software Development Engineer in Test with expertise in automating testing for web (Next.js) and API (Python/Django)...

  • Senior Software Architect

    2 weeks ago

    bareilly, India beBeeSoftware Full time

    About This RoleAs a key contributor, we seek an accomplished Senior Software Architect to drive technical excellence and lead our team with vision.Technical Strategy & InnovationLeadership & CollaborationYou'll oversee the design and implementation of scalable software solutions, mentor junior engineers, and foster a culture of knowledge sharing. Stay ahead...

  • Software Development Test Engineer

    1 week ago

    bareilly, India beBeeAutomation Full time

    Senior Software Development Test Engineer RoleThis remote contract position is an exciting opportunity to collaborate with a fast-paced engineering team. As a Senior SDET Engineer, you will play a crucial role in designing and developing scalable test automation frameworks for web, mobile, and APIs.You will be responsible for creating robust test cases,...