Medical Counselor

Job Description: IVF Medical Doctor & Counselor — ALIV Regenerative WellnessLocation: Pune, India Type: Full-time — On-siteReports to: Clinical Director (IVF/ART)Role SummaryClinician who is equally strong at patient counseling and IVF clinical coordination. You’ll guide couples through the fertility journey end-to-end—education, consent, expectations, and protocol adherence—while supporting the medical team with scans, monitoring, procedures, and documentation.Key ResponsibilitiesPatient Education & Counseling- Explain infertility workup, AMH/AFC findings, male factor basics, and treatment options (Ovulation induction, IUI, IVF/ICSI, cryopreservation) in clear, non-judgmental language. - Set realistic expectations on success rates, timelines, costs, and risks (e.g., OHSS, multiple pregnancy); obtain informed consent. - Provide ongoing psychological support; address FAQs and decision fatigue; involve couples appropriately.Clinical & Procedural Support- Conduct history, examination, baseline investigations review; create case summaries. - Perform/assist follicular monitoring (TVS), endometrial tracking, trigger timing; coordinate OPU/ET scheduling. - Perform IUIs; assist OPU/ET under supervision if credentialed. - Coordinate with embryology/andrology on sample timing, consents, and chain-of-custody.Treatment Coordination & Continuity- Build individualized treatment plans with the senior consultant; ensure adherence to protocols and medications. - Manage cycle calendars, reminders, and escalation for non-adherence or red-flags. - Discuss adjuvant options only per clinic protocol (e.g., endometrial interventions) with balanced, evidence-based framing.Documentation, Quality & Compliance- Maintain EMR accuracy (labs, scans, drugs, complications, outcomes); prepare medical summaries. - Ensure ICMR/ART (Regulation) Act & Rules compliance: consents, registers, reporting, privacy. - Participate in morbidity/quality meetings; contribute to SOP updates and patient education material.Cross-Functional & Patient Experience- Work closely with counselors, front desk, and finance to provide a seamless journey (lead → consult → cycle start → follow-up). - Support patient support groups, webinars, and on-ground awareness events when needed.Qualifications- MBBS required; DGO/MS/DNB (ObGyn) preferred. - 1–5 years in infertility/IVF/ART clinic; fresh ObGyns with strong counseling skills may be considered. - Competent in transvaginal ultrasound for follicular monitoring, cycle management, and IUI. - Excellent communication (English + Hindi/Marathi), empathy, and cultural sensitivity.Skills & Traits- Evidence-based, ethical counseling; simplifies medical jargon. - Calm under pressure; meticulous with documentation and consents. - Team player with ownership mindset; approachable and presentable. - Comfortable with EMR/CRM, Google Workspace; basic data interpretation.KPIs (First 6 Months)- Consult-to-cycle start rate (ethical), and drop-out reduction between consult and stimulation. - Documentation accuracy & compliance audit pass rate. - Patient satisfaction/NPS for counseling sessions. - Cycle monitoring adherence (missed scan/trigger errors = 0). - Timely closure of patient queries and follow-ups.90-Day Outcomes- Master clinic SOPs & compliance; independently run counseling + monitoring clinics. - Standardize counseling checklists, consent flow, and post-visit summaries. - Present one quality-improvement idea (e.g., reminder protocol, FAQ handout).What We Offer- Structured IVF training, case discussions, and mentorship. - Modern facility and collaborative team; growth path to IVF Associate / Lead Counselor-Clinician.