Service Desk Agent

4 days ago


Ahmedabad, India Tata Consultancy Services Full time

Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025 Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service Requests, using the incident and request fulfillment process in line with the Service desk objectives. • Provide technical assistance and support for clients and partners via call, chat and web • Co-ordinate incident resolution to ensure all problems are handled appropriately and in a timely manner • Demonstrate technical understanding of the products and services in our support catalog • Develop and maintain positive relationships with clients always focusing on their satisfaction • Take ownership and accountability of an incident from start through to a successful resolution, following up where needed and communicating to the client • Escalate issues and involve a ESS or Team Leaders whenever required in order to solve problems as quick as possible • Maintains and consistently demonstrates the core values of client centricity along with the knowledge of the Banks processes and practices to ensure driving the best User Experience. • Resolve issues to the best of your ability in a timely manner and know when to escalate especially during high call volume periods. • Ready to work in Shifts.


  • Service Desk Agent

    6 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service Desk Agent

    6 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service Desk Agent

    5 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025 Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or...

  • Service Desk Agent

    6 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service Desk Agent

    5 days ago


    ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service Desk Agent

    4 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025 Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or...

  • Service Desk Agent

    4 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin DriveDate of interview : 20 Dec-2025Role : Service Desk AgentLocation : AhmedabadExperience : 2 To 6 yearsRole descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service Desk Agent

    5 days ago


    Ahmedabad, Gujarat, India, Gujarat Tata Consultancy Services Full time

    Interview Mode : Weekend Walkin Drive Date of interview : 20 Dec-2025Role : Service Desk Agent Location : Ahmedabad Experience : 2 To 6 years Role descriptions : Expectations from the Role 1 • The primary Service Desk Agent role is that of providing first level support through taking calls, chats, web tickets and handling the resulting incidents or Service...

  • Service desk

    2 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together. What we are looking for Role: Service desk Experience Range: 2 – 6 Years Location: Ahmedabad candidates should come to office for Walk in Drive(Face to face Interview)...

  • Service desk

    2 days ago


    Ahmedabad, India Tata Consultancy Services Full time

    TCS has been a great pioneer in feeding the fire of young techies like you. We are a global leader in the technology arena and there’s nothing that can stop us from growing together.What we are looking forRole: Service deskExperience Range: 2 – 6 YearsLocation: Ahmedabadcandidates should come to office for Walk in Drive(Face to face Interview)Weekend...