DataStage Admin

6 days ago

Hyderabad, India Talent Worx Full time
  • Monitoring (Queue/Application /Health check)
  • ITIL Process adherence
  • Daily/Weekly/Monthly Status Reports
  • Ticket analysis report
  • SOP creation for known errors and Service Requests
  • Permanent fixes for repeat incidents / SRs
  • Status updates to end users on their Incidents /SRs

Knowledge sharing on the existing platform for migration activities

Requirements

·       Team will use the ServiceNow tool & Email Communication for ticket handing

·       The support team will raise a service ticket for the email communication request from customer.

·       Wipro Offshore support team will support from 4:00 AM EST to 1:00 PM EST (2.30 pm IST to 11.30pm IST)

·       Support operations will be performed by the team on a commercially reasonable effort basis with available bandwidth.

·       The team will provide extended support during the weekend / month end as needed. Associates required to work on weekends will be entitled to a corresponding amount of paid time off (PTO) on a weekday, typically at a 1:1 ratio, which can be taken at their convenience within a specified timeframe,

·       with approval from Customer and Wipro manager.

·       Support team to follow the Customer holiday calendar.

  • Power Bi-tf

    2 weeks ago

    Madhapur, Hyderabad, Telangana, India Locuz Enterprise Solutions Full time

    Job description of BI DataStage: - Experience in InfoSphere Datastage. Monitoring performance and optimizing Datastage jobs to ensure they run efficiently and meet SLAs. - Troubleshooting issues and resolving problems related to data integration. - Maintain release activities which interact with ETL projects. Work with Prod Support to the ETL deployment...

  • DataStage Admin

    7 days ago

    Hyderabad, Telangana, India Talent Worx Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Monitoring (Queue/Application /Health check)ITIL Process adherenceDaily/Weekly/Monthly Status ReportsTicket analysis reportSOP creation for known errors and Service RequestsPermanent fixes for repeat incidents / SRsStatus updates to end users on their Incidents /SRsKnowledge sharing on the existing platform for migration activitiesRequirements·      ...

  • DataStage Admin

    6 days ago

    Hyderabad, India Talent Worx Full time

    Monitoring (Queue/Application /Health check) ITIL Process adherence Daily/Weekly/Monthly Status Reports Ticket analysis report SOP creation for known errors and Service Requests Permanent fixes for repeat incidents / SRs Status updates to end users on their Incidents /SRs Knowledge sharing on the existing platform for migration activities ...

  • Datastage Admin

    4 days ago

    Hyderabad, Telangana, India Talent Worx Full time

    Monitoring Queue Application Health check ITIL Process adherence Daily Weekly Monthly Status Reports Ticket analysis report SOP creation for known errors and Service Requests Permanent fixes for repeat incidents SRs Status updates to end users on their Incidents SRs Knowledge sharing on the existing platform for migration activities Requirements ...

  • (3 Days Left) DataStage Admin

    1 week ago

    Hyderabad, India Talent Worx Full time

    - Monitoring (Queue/Application /Health check) - ITIL Process adherence - Daily/Weekly/Monthly Status Reports - Ticket analysis report - SOP creation for known errors and Service Requests - Permanent fixes for repeat incidents / SRs - Status updates to end users on their Incidents /SRs Knowledge sharing on the existing platform for migration...