ServiceNow Developer
3 weeks ago
K&K Social Resources & Development GmbH is an International recruiting agency that has been providing technical resources in the European region since 1993. This position is with one of our clients in India who is actively hiring candidates to expand their teams.
Role:- ServiceNow Developer
Location:- Remote Opportunity
Employment Type:- Freelance Opportunity
Job Responsibilities:
The role is for a ServiceNow Developer with a focus on leveraging AI and large language models (LLMs) to enhance automation within ServiceNow:
- LLM Training: You will evaluate and train foundational LLM models (AI models) specifically for ServiceNow scripting languages to improve automation features.
- Model Fine-Tuning: Use techniques like Supervised Fine-Tuning (SFT) and Reinforcement Learning from Human Feedback (RLHF) to optimize LLM integration with ServiceNow scripting languages (like JavaScript and GlideScript).
- Develop Automation: You'll develop scripts for automating processes in ServiceNow, using languages like JavaScript and GlideScript, and ensure workflows are optimized for performance.
- Evaluate and Improve: Regularly assess and refine your integrations to meet business needs, improving the accuracy and reliability of automation.
Job Requirements:
The position requires both technical and soft skills:
Tech Skills:
- Experience with ServiceNow development, focusing on custom integrations and using ServiceNow APIs.
- Proficiency in JavaScript and GlideScript, along with advanced querying techniques like GlideQuery and Dot-walking.
- Hands-on experience with one or more modules in ServiceNow (ITSM, HRSD, ITOM, CSM, etc.). Certification in a specific ServiceNow module (like CIS certification) is a plus.
- ServiceNow certifications like Certified Application Developer (CAD) are desirable but not mandatory.
Soft Skills:
- Strong problem-solving skills with attention to detail.
- Communication and collaboration skills to work in an agile and fast-paced environment.
- Critical thinking skills to assess and improve automation scripts based on business needs.
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