Monitoring Engineer

3 weeks ago

Ajmer, Rajasthan, India Insight Global Full time

Job Title: LLM System Monitor – Site Reliability Engineer (SRE)

Location: Bangalore, India (Hybrid – Onsite 3 Days/Week)

Type: Full-Time (Insight Global at Cisco)

Compensation: ₹18 LPA - 20LPA

Working Hours: 8:00 AM – 4 PM IST

Start Date: Immediate (No Notice Period Preferred)

Openings: 1

Required Skills & Experience

  • 3+ years of experience monitoring and responding to incidents in a globally deployed web application.
  • Strong experience with microservices architecture on Kubernetes.
  • Deep understanding of observability tools and operational metrics (Grafana, Prometheus, P99, etc.).
  • Familiarity with AWS services or any major cloud provider.
  • Excellent communication and customer service skills – must be able to clearly articulate status and updates to technical and non-technical stakeholders.
  • Ability to ramp up quickly, take ownership, and work independently in a fast-pace

Job Overview

Insight Global is hiring a full-time LLM System Monitor / SRE to join the LLM Proxy Team at Cisco. This role is critical for monitoring system health via Grafana dashboards, managing incident communications, and ensuring high reliability of globally deployed web applications. You'll be the first responder to alerts and incidents, providing real-time updates and coordination across teams.

Key Responsibilities

  • Monitor Grafana dashboards and observability tools to detect failures and performance issues.
  • Act as the primary SRE for incident response, initiating reports from automated alerts or joining active incident channels.
  • Serve as the main point of contact during incidents, delivering frequent updates to customers and incident commanders.
  • Interpret operational metrics such as Quantiles, P99, and Prometheus data to assess system health.
  • Track and manage permutations of a globally deployed microservices architecture running on Kubernetes.
  • Collaborate with engineering and support teams to resolve issues quickly and efficiently.
  • Maintain strong communication and customer service throughout incident lifecycles.
  • Utilize foundational knowledge of AWS or other cloud platforms to support infrastructure monitoring.
  • Ramp up quickly on existing systems and processes.

Why Join?

  • Work with cutting-edge LLM infrastructure at Cisco
  • Full-time opportunity with Insight Global
  • Hybrid flexibility – onsite in Bangalore 3 days/week
  • Immediate interviews and onboarding
  • Competitive compensation

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