Workday Functional Consultant

2 months ago

Chennai, India Thryve Digital Health LLP Full time

Thryve Digital Health LLP is an emerging global healthcare partner that delivers strategic innovation, expertise, and flexibility to its healthcare partners. Being a US healthcare conglomerate captive, we have direct access to deeper insights that help us accelerate our learning process and keeps us ahead of the curve. Thryve delivers next-generation solutions that enable our healthcare partners to provide positive experiences to their consumers.


Our global collaborative of healthcare, operations, and IT experts creates innovative and sustainable processes for our clients, which keeps the ever-evolving consumers engaged and assists them in managing the future of their healthcare better. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. Thryve is an equal opportunity employer and places a high value on integrity, diversity, and inclusion in the organization. We do not discriminate based on any protected attribute. For more information about the organization, please visit www.thryvedigital.com


Role Summary:

  • Bridges the gap between HR Centers of Excellence (COEs), HR tech, and the end user to close gaps between solutions, design, and user needs
  • Delivers new systems and enhancements and leads projects for assigned areas and projects
  • Drives process improvements and innovative solutions to add value to the business


Key Activities

  • Serves as the point person / subject matter expert for area of expertise, providing consultation for assigned areas/projects
  • Leads planning and implementation of ongoing upgrades and functionality releases in partnership with the COEs
  • Analyzes, designs, configures, tests and implements new functional and break/fix solutions for assigned HR COEs, leveraging technical and functional expertise
  • Partners with assigned HR COEs to understand pain points, determine root causes, and develops solutions to address short and long term
  • Executes escalated complex SRs
  • Documents business process, requirements and test plans
  • Develops and manages relationships with customers, enGen, and team members
  • Conduct research to support implementation of solutions and provide perspectives on best-fit solution


Key Competencies

  • Functional expertise
  • Project lifecycle management
  • Documentation management
  • Communication
  • Research and solution development


Behaviors

  • Customer first
  • Purposeful execution
  • Trust working together
  • Transformational Leadership
  • Sense of urgency
  • Data stewardship

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