Junior Relationship Manager

3 weeks ago

Bengaluru, India AANTRIK Full time

Relationship Manager is pivotal to the smooth operation of the studio. Below is a detailed definition of the role and additional responsibilities that could be included.


Client Relationship Management

  • Serve as the primary point of contact for clients, building and maintaining strong relationships.
  • Address and resolve client concerns promptly to ensure satisfaction.
  • Regularly update clients on project progress and any changes to the scope or timeline.
  • Gather client feedback post-project completion for quality improvement and testimonials.
  • Design Team Collaboration
  • Coordinate with the design team to ensure project requirements are clearly understood and design concepts align with client expectations.
  • Facilitate communication between the design team and other stakeholders to ensure a cohesive approach to project execution.
  • Assist in the creative process by providing administrative support and ensuring the design team has the resources needed to meet project deadlines.


Execution Team Coordination

  • Work closely with the execution team on-site to oversee the implementation of design plans.
  • Ensure that the execution team adheres to the design specifications, quality standards, and safety regulations.
  • Address any on-site issues that arise, providing solutions to keep the project on track.
  • Project Status Updates
  • Provide regular and accurate updates to clients regarding the status of their projects.
  • Maintain detailed records of project progress, including milestones achieved and any deviations from the original plan.
  • Use project management software to track progress and generate reports for both the internal team and clients.


Qualifications and Skills

  • A minimum of 3 years of experience in a similar role, preferably within the interior design industry.
  • Strong leadership and interpersonal skills to manage both client relationships and internal teams effectively.
  • Excellent organizational and time-management abilities to handle multiple projects simultaneously.
  • Proficiency in project management software and a good understanding of design principles.
  • A proactive approach to problem-solving and decision-making.
  • By defining this comprehensive role for a Studio Manager, the interior design studio will be well-equipped to deliver exceptional service to clients, support the creative vision of the design team, and ensure the successful execution of projects.


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