15h Left: Ecommerce Manager

Location: NSP, DelhiWebsite: www.ruheindia.comEmail: hr2@ruheindia.comAbout RuheFounded in 2020 by Kapil Gupta, Ruhe is India's largest digital brand in the kitchen and bathroom fittings industry. With over 1,800 SKUs, all proudly 100% Made-in-India, Ruhe delivers exceptional customer convenience and trust through its user-friendly website. What sets Ruhe apart? A 30-day return policy, warranties up to 10 years, and dedicated customer support.Job Summary:We are seeking an experienced and results-driven Ecommerce Manager to oversee and optimize our online marketplace operations across Amazon and Flipkart. The ideal candidate will have a deep understanding of e-commerce platforms, product listings, inventory management, pricing strategies, and performance marketing. The role involves driving sales growth, optimizing product visibility, managing vendor relationships, and improving customer experience.Key Responsibilities:1. Platform Expertise:- Manage and optimize product listings, inventory, and orders on Amazon Seller Central and Flipkart Seller Hub. - Ensure compliance with marketplace guidelines, policies, and terms of service. - Optimize product listings using effective keywords, titles, descriptions, images, and A+ content.2. Product Listing & Catalog Management:- Conduct keyword research and optimize product listings (titles, bullet points, images, descriptions) for better search rankings. - Maintain balanced inventory levels across marketplaces to prevent stockouts or overstocking. - Implement pricing strategies based on competitive analysis and dynamic pricing tools.3. Performance Marketing & Advertising (Good to Have):- Plan and manage Amazon Sponsored Products (PPC) campaigns, Flipkart Ads, and other performance-based advertising. - Develop and execute ad campaigns to drive traffic, improve conversion rates, and increase revenue. - Analyze campaign performance using a data-driven approach to optimize budgets and bids.4. Sales Growth & Strategy Development:- Utilize growth hacking techniques to improve search rankings and increase brand visibility. - Plan and execute promotional campaigns, including flash sales, festive discounts, and lightning deals. - Implement customer acquisition and retention strategies to enhance brand loyalty and boost sales.5. Analytics & Reporting:- Utilize Amazon Seller Central reports, Flipkart analytics, and third-party tools for data analysis. - Track key performance indicators (KPIs) such as sales, ROI, conversion rates, and customer satisfaction scores. - Conduct A/B testing on product listings, ads, and promotions to optimize performance.6. Vendor/Partner Management:- Maintain strong relationships with vendors, suppliers, and internal teams for product fulfillment and quality assurance. - Liaise with Amazon and Flipkart support teams to resolve complaints, address policy violations, and manage marketplace-specific issues.7. Customer Experience & Service:- Monitor and manage customer reviews and feedback, responding promptly to queries and complaints.8. Technical Proficiency:- Leverage listing automation tools such as Feed Optimizer, Helium10, or SellerApp. - Apply SEO best practices to enhance product discoverability and rankings on marketplaces.9. Market Knowledge & Trends:- Stay updated with the Indian e-commerce market trends, including consumer behavior and regional preferences. - Plan and execute strategies for festive and seasonal campaigns like Diwali, Black Friday, Prime Day, and Big Billion Days.10. Leadership & Team Collaboration:- Manage and collaborate with cross-functional teams such as logistics, marketing, and product development. - Coordinate with external vendors, shipping partners, and third-party service providers.11. Certifications (Preferred):- Certifications in Amazon or Flipkart marketplace management, e-commerce strategies, or digital marketing are a plus.12. Soft Skills:- Strong problem-solving skills to address platform-related challenges. - Ability to adapt quickly to evolving e-commerce trends. - Excellent written and verbal communication skills for coordinating with customers, teams, and vendors.Qualifications & Requirements:- Bachelor's degree in Business, Marketing, E-Commerce, or a related field. - Hands-on experience with e-commerce analytics tools, advertising platforms, and automation tools. - Strong analytical mindset with data interpretation skills to drive decision-making. - Proficiency in MS Excel, Google Sheets, and reporting dashboards.Why Join Ruhe?At Ruhe, we believe in innovation, growth, and empowering our team to deliver exceptional results. If you're passionate about e-commerce and looking to make a significant impact, we'd love to hear from you