Client Services Executive

4 days ago


New Delhi, India Asian Hires Full time

REPORTING RELATIONSHIP POSITION REPORTS TO: TRAINING AND QUALITY MANAGER DEPARTMENT: CLIENT SERVICES POSITION LOCATION: VADODARA, INDIA (ON-SITE) BUDGET: 2,20,000 - 2,70,000 PA.POSITION SUMMARY This position reports to the Client Services Team Lead. The Senior Client Services Executive is responsible for handling administrative tasks to support the client services team, which handles generating and formatting deficiency reports and sends deficiency reports to clients using templated emails. The Senior Client Services Executive will work closely with a team of 3-6 US-based Client Services associates. This role has opportunities for future advancement to a Client Services Team Lead role.JOB RESPONSIBILITIES • Generate and format hundreds of deficiency reports weekly (training already completed) o Includes special formatting for large deficiency reports • Update weekly tracker and goal-setting dashboard (training in progress) • Send deficiency reports to clients using templated emails from CRMOps inbox – India team will never need to reply to client emails as the Client Services team will handle this part (training not begun) • Assist with other administrative special projects as needed. • Preparing day-to-day to-do –lists for the team and executing work efficiently and effectively. • Reporting daily activities of the department and highlighting issues that are considerably management concerns.KNOWLEDGE, SKILLS AND ABILITIES Technical Skills : • Attention to detail • High level of professionalism • Proficient English verbal and written communication skills • Ability to operate basic functions of MS Office applications (Excel, Word, Exchange, Access, etc.) • Strong phone and verbal communication skills along with active listening skills • Ability to multi-task, set priorities and manage time effectively • Good knowledge of documentation and reporting • The ability to self-motivate and motivate a teamInterpersonal Skills : •Communication : o Strong oral, written and presentation skills with the ability to establish a deep understanding of Company business. o Ability to clearly communicate while working within a team environment.•Collaboration : o Coordinate with team and supervisors to provide stellar results. o Indicate areas of improvement or need to process.•Creativity and Problem Solving : o Ability to think ahead and anticipate problems, issues, and solutions. o Ability to introduce creative ideas to solving complex problems. o Ability to identify and introduce solutions to produce efficient and consistent results.•Project and Time Management : o Ability to work effectively and meet deadlines and handle multiple projects. o Ensures risks and issues against goals are identified in a timely manner and properly communicated. •Personal Development : o Highly self-motivating and entrepreneurial aptitude. o Ability to work in a fast-paced environment. o Constantly strives to learn new technologies and processes and looks for ways to stay up to date in this rapidly changing industry.



  • New Delhi, India V6 HR Services Pvt. Ltd. Full time

    **Requirement for Client Service Executive | WFO | New Delhi** - Role**:Client Service Executive**: - Experience**:1 - 4 Years of Exp.**: - Salary**:4 - 7 LPA**: - Location**:New Delhi**: - Role Category**:Sales Support & Operations** We are looking for **Client Service Executive**, who have at least **1 years of Exp**. - Functional Area**:Sales &...


  • New Delhi, India Talent Corner HR Services Pvt Ltd Full time

    Job Title: Client Servicing ExecutiveLocation: Chandigarh Experience: 1 to 4 Years Salary Range: ₹35,000 – ₹50,000 per month Company: [Your Company Name] — A 29-year-old Advertising Agency Working Days: Monday to Saturday (Alternative Saturdays Off)About the Company:We are a 29-year-old full-service advertising and communication agency with expertise...


  • New Delhi, India Purple Squirrel Consulting services Full time

    Client Servicing: Manager/Executive Role- Client Relationship Management: Serve as the main point of contact for clients, fostering long-term strategic relationships (Manager: often focusing on key accounts). Understand objectives and brand guidelines, ensuring high client satisfaction and prompt issue resolution. - Project Leadership & Coordination:...


  • New Delhi, India Roadcast Tech. Solutions Pvt. Ltd. Full time

    We are looking to employ a Client Servicing Executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where...


  • New Delhi, India Tagnam Communications Full time

    Company DescriptionTagnam Communications is a specialized communication agency dedicated to crafting impactful stories for healthcare brands and services. With a core team experienced in both global and local healthcare sectors, Tagnam is a trusted partner for building compelling brand narratives. The agency combines its expertise with a deep understanding...


  • New Delhi, India Tagnam Communications Full time

    Company DescriptionTagnam Communications is a specialized communication agency dedicated to crafting impactful stories for healthcare brands and services. With a core team experienced in both global and local healthcare sectors, Tagnam is a trusted partner for building compelling brand narratives. The agency combines its expertise with a deep understanding...


  • New Delhi, India Whizz HR Full time

    Whizz HR is looking for enthusiastic and passionate Client Servicing Executive / Brand Executive to work with a leading advertising agency in Mumbai!Job Summary:The Client Servicing Executive is responsible for managing client relationships, understanding event objectives, and ensuring the successful planning and execution of events from concept to...


  • Delhi, Delhi, India 5C Experiential Services Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    *Job Title: CLIENT SERVICING & BUSINESS DEVELOPMENT EXECUTIVE (Event Management)**Location : Delhi - OnsiteExperience years onlyOnly With Events Experience can applyWe at 5C Experiential Services are looking for a driven and dynamic Client Servicing & Business Development Executive to join our team in Bangalore. If you have a passion for events, strong...


  • New Delhi, India Purple Squirrel Consulting services Full time

    Client Servicing: Manager/Executive RoleClient Relationship Management:Serve as themain point of contactfor clients, fostering long-term strategic relationships (Manager: often focusing on key accounts).Understand objectivesand brand guidelines, ensuring high client satisfaction and prompt issue resolution. Project Leadership & Coordination:(Manager:Leadthe...


  • Delhi, Delhi, India Talent Vision Services Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Position: Client ServicingLocation: DelhiEmployment Type: Full-timeRole OverviewWe are seeking a dynamic and detail-oriented Client Servicing Executive to join our team. The candidate will work closely with the Client Servicing Manager to manage day-to-day client communication, ensure smooth execution of campaigns, and deliver exceptional client...