Client Servicing

3 weeks ago


New Delhi, India Bright Brain Full time

Job Title - Client Servicing Experience - relevant 1.5 to 3 years in digital Marketing Agency Location - Churchgate , Mumbai Work Mode - HybridJob Description : ● Strong understanding of performance marketing metrics (Meta, Google Ads, etc.) ● Good knowledge of SEO services and other digital marketing solutions ● Act as a point of contact for client communication and coordination ● Ensure timely follow-ups with internal teams for deliverables ● Maintain high levels of client satisfaction and retention ● Prepare and share regular performance updates and reports with clients ● Ability to handle multiple accounts and work in a fast-paced environment ● Excellent communication and relationship management skills ● Proactive approach towards solving client queries and providing strategic inputsDesired Candidate will have : ● Strong communication and interpersonal skills. ● Attention to detail and organizational abilities. ● Problem-solving and proactive mindset. ● Ability to work in a fast-paced environment and manage multiple tasks simultaneously. ● Proficiency in Google Workspace and Microsoft Office. ● Effective execution of delivery plans. ● Ability to create detailed notes, meeting minutes and maintain accurate records. ● Competence in managing task trackers and reports generation ● Skill in identifying and escalating issues appropriately and timelyQualification: ● Bachelor’s degree in Business Administration, Marketing, Communications, or a related field. ● A minimum of 1.5 years of experience in a client servicing role in a digital agency.


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