Senior Presales Consultant

3 weeks ago

New Delhi, India Brillio Full time

Presales & Solutioning Engage with clients to understand business requirements, current IT landscape, and transformation objectives. Leadend-to-end infrastructure and cloud solutions(IaaS, PaaS, automation, migration, modernization, monitoring, security, etc.). LeadServiceNow solutioningfor ITSM, ITOM, CMDB, discovery, and automation capabilities, integrated into overall cloud/infrastructure offerings. Createsolution design, effort estimates, and pricing modelsaligned with customer needs and organizational capabilities. Build and delivercustomer presentations, RFP/RFI responses, demos, and workshops . Collaborate with internal practice leaders and delivery teams to ensure solution feasibility and scalability. Thought Leadership & Strategy Stay current oncloud platforms (Azure, AWS, GCP) , emerging infra trends (hybrid cloud, containers, observability, FinOps), and ServiceNow ecosystem developments. Support creation ofaccelerators, reusable solution components, and PoCsfor client pursuits. Act as atrusted advisorto clients on IT transformation journeys, combining infrastructure, cloud, and ServiceNow roadmaps. Collaboration & Governance Partner with account teams todefine win strategiesand improve conversion rates. Contribute to practice development bymentoring junior presales consultantsand sharing knowledge. Ensure compliance with internal governance for solution review, estimation, and deal approvals.Required Skills & Experience 8+ years of experiencein IT Infrastructure, Cloud, and ITSM domains with at least4+ years in presales/solutioning roles . Proven expertise in designing and proposing solutions in: Cloud Platforms : Azure, AWS, GCP (migration, modernization, operations). Infrastructure : Datacenter, virtualization, storage, backup, network, monitoring, disaster recovery. ServiceNow : ITSM, ITOM, CMDB, discovery, service catalog, integrations with cloud/infrastructure ecosystems. Strongpresentation, communication, and stakeholder managementskills to engage CXO-level discussions. Demonstrated success indeveloping proposals, solution architectures, and commercial modelsfor large/complex deals. Solid understanding ofITIL processes, DevOps practices, and cloud governance frameworks . Ability to lead cross-functional teams in a fast-paced, deal-driven environment.Preferred Qualifications Certifications Preferred:Azure administrator associate or AZ 303/305, AWS Certified Solutions Architect – Associate, ITIL v4, ServiceNow Certified System Administrator / ITSM / ITOM modules . Experience inlarge-scale transformation programs, managed services solutioning , ormulti-tower bids . Exposure toobservability, AIOps, and FinOps tools(e.g., Dynatrace, AppDynamics, CloudHealth).

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