Virtual Assistant

2 days ago


Chennai, India 7virtualassistantservices Full time

7 Virtual Assistant Services is seeking a talented and dedicated individual to join our team as a Virtual Assistant (Preferred AirBNB Virtual Assistant). The ideal candidate should be based in Chennai and willing to work from our office.

Responsibilities:

  • Support the team with administrative tasks such as scheduling data entry and email management
  • Conduct research and analysis on a variety of topics
  • Assist in the preparation of reports presentations and other documents
  • Participate in team meetings and contribute to discussions and brainstorming sessions
  • Handle phone calls and respond to inquiries from clients and partners
  • Maintain accurate and uptodate records and files
  • Communicate with guests and hosts via Airbnb messaging platform and phone to address inquiries concerns and special requests
  • Manage booking calendars including scheduling and coordinating checkins and checkouts cleaning services and repairs/maintenance
  • Ensure accurate and uptodate listing information including pricing availability and property details
  • Handle payments refunds and cancellations according to Airbnb policies and guidelines
  • Monitor and respond to reviews and ratings and take proactive steps to improve guest satisfaction and property performance
  • Identify and resolve issues related to guest experience property management and Airbnb platform usage
  • Stay uptodate with Airbnb policies regulations and best practices and implement changes as needed

Requirements:

  • Bachelors degree in any field
  • Excellent written and verbal communication skills in English
  • Proficient in Microsoft Office Suite (Word Excel PowerPoint)
  • Strong attention to detail and ability to multitask
  • Ability to work independently as well as part of a team
  • Prior experience as a virtual assistant or in a similar role is a plus
  • Must be able to work from our Chennai office

NOTE:
1. Night Shift: 8:00 PM to 5:00 AM IST
2. Work from Office
3. Freshers are welcome



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