Murex Support

4 weeks ago


Mumbai, India Talent Worx Full time

Roles & Responsibilities:

  • Issues & outages troubleshooting and quick resolution.
  • Level-1 SR closures.
  • Daily Checklist executions (EOD and BOD Jobs).
  • Daily Health Checks.(on Applications, Middleware and DB servers)
  • Working on new server inductions.
  • DR Drill executions.
  • Data purging activities.
  • Monitoring alerts generated through tools and taking appropriate actions by coordinating with respective teams.
  • Basic knowledge in any monitoring tools.
  • Scheduling Planned activities by ensuring follow up on UAT signoff, production downtime confirmation.
  • ARSIM Gaps Closure, Vulnerability closure.
  • Compliance activities like OS patching, server maintenance.
  • Port opening/firewall related process
  • CR execution for application deployments
  • Backend updates in the database.
  • SSL Certificate renewal and tracking.
  • UAT Infra issues
  • Backup policies maintenance & review
  • Inventory maintenance.
  • Reindexing, Stats gathering in DB.
  • Oracle/SQL DB and Application review & implementation and upgradation.
  • Un-supported DB(Oracle, MSSQL)/WebLogic/OHS/WAS/IHS/OS(Linux, Windows, AIX, Solaris) version review upgrade.
  • Identify & automate existing processes
  • Server resource trend analysis from month end/year end point of view
  • Audit Data collection and sharing.
  • Inter team discussion calls
  • SOP maintenance
  • Preparing and sending various status reports to seniors
  • Handling compliance and governance activities of Tech Operations
  • Interacting with internal and external auditors or regulators and closing observations shared by same.
  • Excellent team leading and stakeholder managing qualities

Requirements

Mandatory Skills:

Murex Support (iFCN, iBex, Greeksoft, Metagrid Enterprise), Windows Server, Strong Unix / Linux system administration, Oracle, MS SQL Server

Secondary Skills:

Dynatrace, AppDynamics, Any cloud platform, well versed with cloud technologies

Good to have:

iFCN, iBex, Greeksoft, Metagrid Enterprise



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