Amura - Senior Business Analyst

About the job:

Amura's Vision:

We believe that the most under-appreciated route to releasing untapped human potential is to build a healthier body, and through which a better brain.

This allows us to do more of everything that is important to each one of us.

Billions of healthier brains, sitting in healthier bodies, can take up more complex problems that defy solutions today, including many existential threats, and solve them in just a few decades.

Billions of healthier brains will make the world richer beyond what we can imagine today.

The surplus wealth, combined with better human capabilities, will lead us to a new renaissance, giving us a richer and more beautiful culture.

These healthier brains will be equipped with deeper intellect, be less acrimonious, more magnanimous, and have a kinder outlook on the world, resulting in a world that is better than any previous time.

We find this vision of the future exhilarating.

Our hopes and dreams are to create this future as quickly as possible and ensure that it is widely distributed and optimized to maximize all forms of human excellence.

Role Overview:

- We are seeking a Senior Business Analyst with 8-12 years of experience to lead the translation of business and user needs into structured, actionable, and technically sound functional requirements for our next-generation healthcare platform.

- This role will play a pivotal part in aligning Product, Design, and Technology teams and ensuring a shared understanding of platform vision, workflows, and implementation paths.

- The ideal candidate will possess deep platform thinking, outstanding documentation skills, and the ability to communicate seamlessly across business, product, and engineering teams.

- You will drive clarity across the full development lifecycle and ensure that both internal stakeholders and external clients (B2C & B2B) have access to high-quality product documentation.

- This is a strategic and hands-on role within a growing technology organization that is building a multi-tenant SaaS platform serving individual consumers and enterprise clients

Key Responsibilities:

1. Bridge Between Product, Design & Technology

- Serve as the connective tissue between cross-functional teams - translating business requirements and user journeys into detailed, testable functional specs.

- Collaborate closely with product managers, designers, and engineering leads to ensure delivery fidelity.

- Participate in agile ceremonies including grooming, sprint planning, and retrospectives; ensure user stories are accurately captured and ready for development

2. Deep Platform Understanding (SaaS | B2C + B2B)

- Develop a nuanced understanding of the platform's technical architecture, data flow, and configuration layers.

- Analyze behavior across different personas and deployment contexts - including consumer users, enterprise admins, and support teams.

- Map out end-to-end platform workflows across frontend, backend, and third-party systems.

World-Class Documentation Ownership

- Lead and manage all critical documentation efforts - internal and external:

- Internal (engineering-facing): BRDs, FRDs, user stories, workflow diagrams, wireframe annotations, API specs.

- External (client-facing): User guides, onboarding journeys, SOPs, configuration manuals, implementation playbooks.

- Maintain a living knowledge base that is version-controlled, traceable, and aligned with the product roadmap.

- Promote a documentation-first culture - enabling clarity, reducing ambiguity, and enhancing cross-team collaboration.

Stakeholder Engagement & Presentation

- Conduct structured requirement-gathering sessions with internal stakeholders, partners, and enterprise clients.

- Present functional flows, documentation, and status updates to product leadership, engineering teams, QA, support, and clients.

- Champion clarity and alignment in cross-functional touchpoints including roadmap reviews, UAT, and solution walkthroughs.

Strategic & Product-Aligned Thinking:

- Collaborate on feature planning, roadmap structuring, and prioritization based on business goals and technical feasibility.

- Drive reusability and standardization of platform components, permission models, and documentation templates.

- Support scaling efforts with modular feature design and extensible documentation frameworks that evolve with the platform

Required Qualifications:

- 8 - 12 years of experience as a Business Analyst, Functional Analyst, or Product Analyst in a technology-driven environment.

- Experience in SaaS, healthcare tech, fintech, or platform-based products catering to both B2C and B2B segments.

- Proven track record of owning and delivering structured documentation for both internal development and external client needs.

- Expertise in agile methodologies, user story creation, backlog grooming, and end-to-end requirement lifecycle.

- Strong understanding of multi-tenant SaaS architecture, modular design, configuration management, and role-based access models.

- Excellent communication skills with the ability to engage deeply with both technical and non-technical stakeholders.

- Hands-on proficiency in JIRA, Confluence, Figma, Lucid chart/Draw.io, or similar tools

Preferred Qualifications:

- Exposure to customer support ecosystems, help center content, or CMS/LMS tools.

- Experience documenting APIs, backend integrations, and data flows.

- Familiarity with enterprise onboarding, admin console configurations, or enterprise support documentation

- Understanding of healthcare domain workflows or health data structures (regulated or non-regulated).

Here are answers to some questions you may have

Who is Amura?

We are a health startup with presence in multiple countries

How old are you?

- 6+ years

What is special about you?

- Our clients are at the heart of the Amura protocol, an intensive health program.

- Choosing this journey makes them truly special.

- Our team, composed of brilliant minds in operations, medicine, and marketing, invites you to explore joining us.

- Our success is evident in our 82+ Net Promoter Score (NPS), and all our business comes organically as people love what we do.

What is special about working with you?

- You will grow crazy-fast.

- As a rule of thumb, you can expect 5 years of growth for every year you are with us.

- But beware, growth like that cannot be achieved with life as usual.

- But beware, growth like that cannot be achieved by any ordinary person.

What kind of people are you looking to add to your team?

- We are looking for people who, when given the opportunity to have a measurable impact on the world, will take it.

- Who values human life and is willing to work tirelessly on not only improving themselves for their own sake but for the benefit of everyone in the world.

- We work on the edge of our own best, striving to find what could come next in our growth.