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Must Haves:- Experience with Salesforce Commerce Cloud (SFCC) Business Manager or Shopify- 2 to 5+ years of merchandising experience in an e-commerce organization.- Degree in Merchandising, Digital Marketing, eCommerce or similar experience preferred.- Communicates with tact and diplomacy; written communication is clear, concise, and understandable.- Accurately defines problems and uses facts to come to a reasonable solution.- Actively takes initiative; takes action beyond what is necessarily called for.- Organizes work and initiates action to achieve optimal results; meets established schedules and plans.- Strong analytical skills with the ability to interpret data and derive actionable insights.- Familiarity with site merchandising best practices and onsite search optimization.- Excellent organizational skills and attention to detail to manage multiple tasks and projects simultaneously.- Demonstrates ability to work collaboratively with cross-functional teams, including marketing, CRO, design, and development.- Understanding of eCommerce trends and industry best practices.- Strong communication and presentation skills to articulate ideas and results to stakeholders.- Proactive, self-motivated, and able to thrive in a fast-paced, dynamicMain Tasks: - Content Management: Manage and curate product listings, imagery, descriptions, and other content on the ecommerce site using both Salesforce Commerce Cloud and Shopify. Ensure accurate and up-to-date information is displayed to customers.- Catalog Management: Oversee the product catalog, including categorization, attributes, and filters, to create a user-friendly and easily navigable shopping experience.- Promotions and Campaigns: Collaborate with marketing teams to execute online promotions, discounts, and campaigns on the ecommerce site. Monitor and analyze the effectiveness of these activities to optimize future campaigns.- Personalization: Utilize Salesforce Commerce Cloud and Shopify capabilities to implement personalized shopping experiences based on customer behavior and preferences.- Search Optimization: Optimize site search functionality and manage search keywords to improve search results and enhance customer satisfaction.- Inventory Management: Work closely with inventory and fulfillment teams to ensure accurate stock levels, backorders, and inventory visibility on the ecommerce platform.- In-Platform A/B Testing: Plan and conduct A/B tests on the ecommerce site to measure the impact of different merchandising strategies and continuously improve performance.- Analytics and Reporting: Utilize data and analytics from Salesforce Commerce Cloud and Shopify to analyze site performance, user behavior, and sales trends. Present findings and recommendations to relevant stakeholders.- SEO Optimization: Implement SEO best practices to enhance the ecommerce site's visibility and ranking on search engines.Nice to Haves: Experience in an agency environment is a plus. (ref:iimjobs.com)
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