Store Manager

2 days ago


New Delhi, India upGrad Rekrut Full time

Key Responsibilities:- Manage end-to-end store operations and ensure adherence to SOPs. - Lead, motivate, and manage a team of 10+ members to achieve business targets. - Monitor store performance through accurate reporting and performance management. - Ensure stock planning, product availability, and effective visual merchandising. - Handle escalations with priority and ensure smooth customer service. - Conduct team briefings, reviews, and ensure adherence to store audits. - Collect and analyze market intelligence to enhance business strategies. - Maintain a customer-first environment and lead by example. - Drive sales growth by delivering the right product-service mix.Key Skills & Requirements:- 710 years of experience in retail sales & store management. - Prior experience in premium brand / upmarket retail segment preferred. - Strong leadership, team management, and people development skills. - Excellent communication and customer handling abilities. - Experience in handling 10+ team members for at least 23 years. - Computer savvy with expertise in Excel for reporting & analysis. - Analytical mindset, problem-solving, and conflict resolution skills. - Ability to multitask, think strategically, and deliver results. - Flexible and adaptable to retail working hours.


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