Finxera - Application Support Lead

2 weeks ago

Chandigarh, India Priority IDC LTD Full time

Job Title : AS Lead

Job Description :

To support our rapid growth, we are seeking talented, motivated engineers to join our office in Chandigarh who will be part of a dynamic global team delivering and supporting technology infrastructure to meet the growth needs of the business.


As a Production Support Engineer, you will collaborate with the Engineering and Development teams to ensure the designed product and service is fully operational with streamlined process and procedures for ongoing support and maintenance. Production Support Engineer will take ownership of resolving product issues through its life cycle and communication to multiple stakeholders.


Engineer will ensure process adherence and focus on delivering Quality output. To be successful, you must be an excellent team player and self-motivated person who can carry out duties with minimal supervision.

Mandatory Skills :

- A Minimum of a Bachelor'sdegree in Computer Science or related software engineering discipline or equivalent


- Must be willing to work on-call and in rotational shifts as part of regular work schedule or off hours when required.


- Past experience monitoring, maintaining, analyzing and tuning MySQL, MSSQL in a highly available environment. a central requirement.


- Knowledge in MemSQL, Snowflake, Redshift, Elasticsearch will be :

- A Minimum of a Bachelor's-degree in Computer Science or related software engineering discipline or equivalent

Role :

- Work in production support shifts and off hour production emergencies.

- Monitoring production environment and ensure smooth functioning.

- Develop complex queries for analysis, monitoring and report generation.

- Analyzing, identifying root cause and resolving technical problems by understanding business operations, product features and technical solution.

- Automating scheduled production processes.

- Testing and controlling the changes applied to test and production Environment.

- Documenting of all processes, as appropriate.

- Perform level of effort estimates for assigned tasks and change orders.

- Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.

- Ability to communicate issues at all levels within an organization

- Ability to leverage resources to identify and triage issues

- Ability to adhere to strict escalation timelines


Years Of Experience : 9 to 15 Years


Dept : Application Solutions


Type of Employment : Permanent


Designation : Technical Team Lead

Qualification : A Minimum of a Bachelor's-degree in Computer Science or related software engineering discipline or equivalent

(ref:hirist.tech)

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