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Personal Shopper

4 weeks ago

Bhopal, India Shoppers Stop Full time

JOB DESCRIPTION

Role: Personal Shopper

Reporting To: Unit Head

Qualification: Graduate

Experience: Min.1 year experience

Salary: Upto p.a


Job Responsibilities


As Personal Shopper you will be responsible for the following:

  • Motivate the customers to visit your store often (generate appointments) and make purchases frequently by driving the relationship with their clients using mail, e-mail, telephone and face-to-face communications.
  • Lead each client through their shopping experience, guiding them to products and services that are particularly suited for their needs and desires and close the sale with billing.
  • To be the single point of customer service before, during and after the sale for your clients, by appropriate follow-up, follow-through and fulfilling commitments in order to maintain strong work relationships.
  • Maintain the appointment levels, contribution to sales by suggestive selling and upselling using their expertise and in-depth knowledge of both the customer and the current offerings.
  • Focus on increasing the Item per ticket and Average Bill Value.
  • Educate non-members about the membership programs and encourage FC enrollments.