Miracle Software Systems
3 weeks ago
Description : Job Summary : We are seeking a detail-oriented and proactive IT Support & Infrastructure Analyst to join our captive offshore team in India. This role will provide Tier 1 and Tier 2 support across infrastructure operations, including backup management, alert monitoring, patching, documentation, and budget tracking. The ideal candidate will work closely with the onshore team to ensure seamless operations and timely issue Responsibilities : Support & Monitoring:- Provide Tier 1 and Tier 2 technical support for end-user and server-related issues.- Monitor infrastructure alerts and escalate as needed based on severity and SLA.- Perform initial triage and resolution of common issues (e.g., login problems, connectivity, basic server errors).Infrastructure Operations:- Assist with server and endpoint patching, including scheduling, deployment, and post-patch validation.- Support backup operations : monitor job status, troubleshoot failures, and ensure compliance with retention policies.- Maintain asset inventory and configuration documentation.Documentation & Reporting:- Create and maintain technical documentation, SOPs, and knowledge base articles.- Track and report on recurring issues, patch compliance, and backup success rates.- Assist in budget tracking and cost reporting for infrastructure-related expenses.Process Improvement & Collaboration:- Identify opportunities to automate or streamline routine tasks.- Collaborate with onshore teams to align on priorities and handoff procedures.- Participate in regular syncs with onshore support and infrastructure : - Bachelors degree in Computer Science, Information Technology, or related field.- 1 to 3 years of experience in IT operations.- Familiarity with monitoring tools (e.g., SolarWinds, Nagios), backup solutions (e.g., Veeam, Commvault, Rubrik), and patching tools (e.g., SCCM, WSUS, Azure Update Manager).- Strong written communication skills for documentation and reporting.- Experience with ticketing systems (e.g., ServiceNow, Jira).- Basic understanding of budgeting and cost tracking in IT environments.Preferred Skills : - Experience working in a global support model.- ITIL Foundation certification.- Scripting knowledge (PowerShell, Bash) is a plus.- Experience with Azure cloud technologies is a plus (ref:hirist.tech)
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Miracle Software Systems
4 weeks ago
Visakhapatnam, India Miracle Software Systems Inc Full timeDescription : Looking for Backend Engineer (Python) for Vizag location. Miracle Software Systems Inc.Requirement Details : Position : Backend Engineer (Python)Exp Level : 4-8 years of experienceLocation : Visakhapatnam/VizagShift Timings : 2 : 00PM IST to 11 : 00PM ISTSkills : : We are seeking a highly skilled Backend Engineer to design and develop scalable...
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Miracle Software Systems
3 weeks ago
Visakhapatnam, India Miracle Software Systems Inc Full timeDescription : Looking for Backend Engineer (Python) for Vizag location. Miracle Software Systems Inc. Requirement Details :- Position : Backend Engineer (Python) - Exp Level : 4-8 years of experience - Location : Visakhapatnam/Vizag - Shift Timings : 2 : 00PM IST to 11 : 00PM IST - Skills : PYTHON, FastAPI, GCP, DevOps Description : We are seeking a highly...
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Miracle Software Systems
4 weeks ago
Visakhapatnam, India Miracle Software Systems Inc Full timeDescription : Looking for IDMC Developer position for Miracle Software Systems Inc, at Vizag location.Position : IDMC Developer.Location : Visakhapatnam.Duration : Permanent.Experience : 4+ Years.About the Role :We are seeking an experienced Informatica Intelligent Data Management Cloud (IDMC) Developer to design, develop, and implement cloud-based data...
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Miracle Software Systems
3 weeks ago
Visakhapatnam, India Miracle Software Systems Full timeDescription :Job Summary :We are seeking a highly skilled Full Stack Developer with hands-on experience in Python, Spring Boot, Angular, and Google Cloud Platform (GCP). The ideal candidate will be responsible for designing, developing, and deploying scalable web applications, integrating data systems, and automating CI/CD pipelines to ensure seamless...
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Miracle Software Systems
4 weeks ago
Visakhapatnam, India Miracle Software Systems Full timeDescription : Reporting, dashboard development, ETL pipelines, data modelingOverview : - Design, build, and maintain data solutions to support reporting, analytics, and business intelligence : - Develop and maintain ETL pipelines for data ingestion and transformation.- Build dashboards and reports using Power BI, Tableau, or similar tools.- Create and...
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Miracle Software Systems
2 weeks ago
Visakhapatnam, India Miracle Software Systems Full timeDescription :Position : Servicenow AnalystDuration : Full TimeExp : 5+ yearsLocation : vizagPrimary skills : Description :Under the direct supervision of the IT Service Operations Manager, the Service Now Administrator is responsible the end-to-end management of the Service Now platform, including administration of all components, configuration management,...
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Miracle Software Systems
3 weeks ago
Visakhapatnam, India Miracle Software Systems Full timeJob Description :- Minimum of 5 years of hands-on experience developing Power BI solutions.- Strong proficiency in DAX, M, and SQL.- Solid understanding of data integration techniques (ETL/ELT) and experience working with tools such as SSIS, Azure Data Factory, or other similar platforms.- Experience with advanced Power BI features such as paginated reports,...
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Miracle Software Systems
3 weeks ago
Visakhapatnam, India Miracle Software Systems Inc Full timeDescription :Job Overview :We are looking for a Senior Engineer with strong hands-on development experience in Node.js, React.js, or Python (proficiency in at least one is required). The ideal candidate will be capable of building scalable, maintainable applications and services. Experience with AI solutions and/or Google Cloud Platform (GCP) will be...
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Miracle Software Systems
4 weeks ago
Visakhapatnam, India Miracle Software Systems (I) Pvt Ltd Full timeSenior Software Engineer (Python / Java)Experience : 5+ YearsLocation : Visakhapatnam, IndiaEmployment Type : Full-time | On-siteAbout the Role :We are looking for an experienced Senior Software Engineer proficient in Python/Java to join our engineering team in Visakhapatnam. The ideal candidate will be responsible for building, enhancing, and maintaining...
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Miracle Software Systems
4 weeks ago
Visakhapatnam, India Miracle Software Systems (I) Pvt Ltd Full timePosition : MDM Developer : 9+ : Visakhapatnam, India : 2:00 PM to 11:00 PM ISTJob Summary Software Systems is seeking a highly experienced and expert-level MDM Developer to join our team in Visakhapatnam. This full-time role requires a minimum of 9 years of experience with a strong focus on Customer Master Data Management solutions, specifically leveraging...
