Project Manager

4 weeks ago

Tiruchirappalli, India Capgemini Full time

Your Role


  • Take overall responsibility and project manage the implementation of travel products for clients.
  • Document and track projects using client-specific processes and tools.
  • Act as the single point of contact for the project team throughout the implementation process.
  • Ensure adherence to the client-defined onboarding process, from pre-assessment to post-implementation.
  • Lead local Joint Planning meetings and ensure effective collaboration.
  • Clarify and communicate roles and responsibilities to all project members.
  • Lead weekly conference calls, prepare agendas, and produce detailed call notes.
  • Monitor project progress, ensure timely completion of tasks, and update project tracking tools (e.g., OneForm, Task List).
  • Keep the RAG (Red-Amber-Green) status updated accurately and in a timely manner.
  • Proactively manage project risks, including escalation and resolution as needed.
  • Attend and contribute to EMEA & Global Implementation calls, providing updates and delivering required actions by specified deadlines.
  • Coordinate end-to-end testing and technical setups with relevant service delivery and technical teams, including telephony departments.


Your Profile


  • Minimum three years of project management experience overseeing relevant projects.
  • Proven track record in interfacing with clients for status updates and reporting.
  • Hands-on experience in managing implementation, rollout, and customer onboarding projects for software products.
  • Familiarity with travel technology platforms, commerce/e-commerce platforms, ERPs, or other software products.
  • Demonstrated delivery of at least two similar projects.
  • Strong understanding of stakeholder management and collaboration across multiple teams.
  • Good communication and presentation abilities are essential.


Work Location : Mumbai / Bengaluru / Gurugram

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