Automation Developer
4 days ago
We are seeking a Genesys AI Automation Specialist to lead the development and integration of AI-driven features, including bots (voice/chat), Agent Copilot, and knowledge base integrations within the Genesys Cloud CX environment. This role is central to delivering automation-first experiences and augmenting agent capabilities with AI tools.Key Responsibilities:- Design, configure, and deploy voicebots and chatbots using Genesys Dialog Engine or third-party NLP platforms integrated with Genesys. - Implement Agent Copilot features to assist agents with real-time suggestions, guided workflows, and automation triggers. - Integrate and maintain knowledge bases and ensure accurate, contextual content is accessible across bots and Copilot. - Collaborate with business teams to define high-value use cases and conversational flows. - Work with APIs to connect bots with backend systems (CRM, ticketing, databases). - Define and monitor AI KPIs such as containment rate, bot deflection, and agent assist impact. - Continuously improve bot performance through training, analytics, and feedback loops.Skills & Qualifications:- Experience in deploying conversational bots in Genesys Cloud CX (Dialog Engine, Bot Flows, Architect). - Familiarity with natural language understanding (NLU) platforms like Google Dialogflow, Amazon Lex, or OpenAI. - Experience in Agent Assist/Copilot implementation using Genesys AI or partner tools. - Strong knowledge of knowledge base design, dynamic FAQs, and content optimization. - Good understanding of REST APIs, webhooks, and data integration patterns. - Genesys AI-related certifications are a strong advantage.
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Automation Developer
6 days ago
New Delhi, India Best Infosystems Ltd. Full timeAutomation Developer_Full-Time_Pune (Hybrid , 3 Days WFO)_Shift Timing: 12:30 PM - 9:30 PM ISTJob Title:Automation Developer Job Type:Full-Time Location:Pune(Hybrid , 3 Days WFO) Shift Timing:12:30 PM - 9:30 PM IST Experience: 7-15 YrsJob Description: Project Overview:The ideal candidate would have excellent software development skills and DevOps or...
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Automation Developer
4 days ago
New Delhi, India Ignisov Consulting Services Full timeJob Role: Automation Developer with expertise in Python Job Type: Contract Job Location: Bangalore Experience: 4-6 years Notice Period: Immediate to 30 Days Email: recruiter@ignisov.comJob Description:skilled and proactive Automation Developer with expertise in Python, Selenium, and BDD frameworks such as Behave or Radish. Responsible for designing,...
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Dotnet Developer
4 days ago
New Delhi, India Aiwozo Intelligent Automation Full timeQuale Infotech Incis a leading tech company in the space of Artificial Intelligence, Machine Learning, Intelligent Automation, and Cloud. We are headquartered in the United States and present in 5 countries across 4 continents. We offer Gen-Next digital solutions for overcoming challenging business issues. We strongly believe in enabling our customers to the...
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Automation Anywhere Developer
1 week ago
New Delhi, India AventIQ Full timeAutomation Anywhere Developer About AventIQ AventIQ is a leading software development company specializing in Robotic Process Automation (RPA) . We leverage cutting-edge automation technologies to streamline business operations and enhance efficiency. Our expert team delivers tailored RPA solutions that empower clients across industries to thrive in the...
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Head - Software Development
6 days ago
New Delhi, India Titan Engineering & Automation Limited Full timeCompany DescriptionTitan Engineering and Automation Limited (TEAL), a wholly owned subsidiary of Titan Company Limited and a TATA Enterprise, originated as an in-house engineering team for high precision component manufacturing and automation machines. Today, TEAL offers world-class turnkey assembly and testing solutions to various industries, including...
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Head - Software Development
2 weeks ago
New Delhi, India Titan Engineering & Automation Limited Full timeCompany DescriptionTitan Engineering and Automation Limited (TEAL), a wholly owned subsidiary of Titan Company Limited and a TATA Enterprise, originated as an in-house engineering team for high precision component manufacturing and automation machines. Today, TEAL offers world-class turnkey assembly and testing solutions to various industries, including...
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Automation Anywhere Developer
2 weeks ago
New Delhi, India AventIQ Full timeAutomation Anywhere DeveloperAbout AventIQAventIQ is a leading software development company specializing in Robotic Process Automation (RPA). We leverage cutting-edge automation technologies to streamline business operations and enhance efficiency. Our expert team delivers tailored RPA solutions that empower clients across industries to thrive in the rapidly...
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Automation Anywhere Developer
2 weeks ago
New Delhi, India AventIQ Full timeAutomation Anywhere DeveloperAbout AventIQAventIQ is a leading software development company specializing in Robotic Process Automation (RPA). We leverage cutting-edge automation technologies to streamline business operations and enhance efficiency. Our expert team delivers tailored RPA solutions that empower clients across industries to thrive in the rapidly...
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Automation Anywhere Developer
2 weeks ago
New Delhi, India AventIQ Full timeAutomation Anywhere Developer About AventIQ AventIQ is a leading software development company specializing in Robotic Process Automation (RPA) . We leverage cutting-edge automation technologies to streamline business operations and enhance efficiency. Our expert team delivers tailored RPA solutions that empower clients across industries to thrive in the...
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Automation Anywhere Developer
2 weeks ago
New Delhi, India AventIQ Full timeAutomation Anywhere DeveloperAbout AventIQ AventIQis a leading software development company specializing inRobotic Process Automation (RPA) . We leverage cutting-edge automation technologies to streamline business operations and enhance efficiency. Our expert team delivers tailored RPA solutions that empower clients across industries to thrive in the rapidly...
