Call Center Specialist

3 weeks ago

Alappuzha, India JeAmour Clinic Full time

Location: JeAmour Clinic, Chandigarh (On-Site)Industry: Skin, Hair & Aesthetic ClinicJob Type: Full-TimeAbout JeAmour ClinicJeAmour is a premium skin, hair, and aesthetic clinic in Jalandhar, known for advanced treatments and personalized client care. We are looking for a confident and customer-focused Telecaller to handle patient inquiries, appointment bookings, and follow-ups.Key Responsibilities:Handle inbound and outbound calls for appointment bookings and inquiries.Explain clinic services including skin, hair, laser, and aesthetic treatments.Follow up with leads generated through ads, social media, and walk-ins.Confirm appointments and manage daily patient schedules.Maintain proper records of calls, leads, and client details.Provide basic consultation guidance and route complex queries to doctors.Ensure excellent customer service and patient engagement.Requirements:Minimum qualification: 12th pass / Graduate preferred.Prior experience as a telecaller, receptionist, or customer support executive is an advantage.Good communication skills in Hindi, English, and Punjabi preferred.Confident, polite, and persuasive personality.Basic knowledge of computers and CRM systems is a plus.What We Offer:Fixed salary + performance-based incentives.Friendly and professional work environment.Growth opportunities within the clinic.Training on clinic services and client handling.Work Timings: Full-time, On-site📍 Location: Chandigarh

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