Enterprise Solutions Architect
3 weeks ago
Summary: The Enterprise Solutions Architect is a pivotal role responsible for driving new
license, subscription, support, and services revenue across the HCL Software portfolio within
the Enterprise verticals, including Pharma, Manufacturing, Media, Telco, and Automotive.
This role requires a visionary who can evangelize HCL Software’s capabilities in Digital
Experience (DX), Customer Experience (CX), Cybersecurity, Data, and AI to CIOs and
business leaders. The consultant will architect comprehensive digital transformation journeys
and co-cultivate thought leadership within HCL Software.
As a key member of the Solution Consulting team, the Solutions Architect will
have a significant impact on our success by supporting solution sales across these critical
domains. The consultant will guide revenue growth for specific products with the support of
Sales, Product Management, and the executive team. This hands-on technical consultant will
go wide and deep on solution delivery and positioning during sales cycles.
The consultant will conduct advisory sessions to align customer business requirements with
IT capabilities, designing roadmaps that leverage HCL Software’s solutions across DX, CX,
Cybersecurity, Data, and AI. The role also involves analysing complex RFIs and RFPs to
identify opportunities for software and services offerings. As a Enterprise Solutions Architect,
the candidate will provide a holistic view of the portfolio and act as a Subject Matter Expert
(SME) in key areas such as AI, Data Architecture, Security, DevOps, and Business
Applications.
Experience:
20+ years of experience in IT Consulting, Software Architecture, Enterprise
Architecture, Pre-Sales, and Solution Consulting, with a strong focus on enterprise
software, solution architecture, and business applications.
Deep understanding of Digital Experience (DX), Customer Experience (CX),
Cybersecurity, Data, and AI.
A minimum of a 4-year university degree.
Responsibilities & Core KPIs:
Support the India Enterprise Sales team by assisting Client Directors, Product
Leaders, and Technical Advisors in pre-sales activities across DX, CX, Cybersecurity,
Data, and AI domains.
Lead discovery workshops to identify customer challenges and align HCL Software
solutions, particularly in DX, CX, Cybersecurity, and AI, with customer needs
through product demonstrations.
Serve as a technical and domain expert for the client-facing sales team, providing
product-specific solutions during sales cycles to meet quarterly and annual sales
goals.
Respond to complex RFIs, RFPs, and internal HCL requests regarding multi-product
Software and Services opportunities within the Pharma, Manufacturing, Media, Telco,
and Auto verticals.
Lead solution architecture efforts to align customer business requirements with HCL
Software’s portfolio, with a focus on business applications, cybersecurity, and data-
driven solutions.
Evangelize HCL Software’s portfolio in DX, CX, Cybersecurity, Data, and AI to
CIOs and business leaders, painting a comprehensive digital transformation journey
tailored to each vertical.
Provide feedback to Product Management regarding product enhancements that can
address customer needs and add value, especially in cybersecurity and AI-driven
solutions.
Participate in and contribute to Go-To-Market strategy sessions with a focus on the
Enterprise verticals, excluding Government and Banking.
Support marketing events, including executive briefings, conferences, user groups,
and trade shows, with a focus on DX, CX, Cybersecurity, and AI solutions.
Share and learn best practices and reusable assets with other Solution Consultants to
enhance the team’s quality and efficiency.
Stay current on competitive analysis and market differentiation in DX, CX,
Cybersecurity, Data, and AI to effectively position HCL Software solutions.
Build and nurture a network of customer contacts and relationships over time,
emphasizing the value of HCL Software’s DX, CX, Cybersecurity, and AI offerings.
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