Jobs For CRM-Reputed Automobile Industry-Mumbai, Maharashtra, India-5 Lakhs-Amit-9152002931
7 days ago
JOB DETAILS
Experience in automobile industry with below:-
1. CRM Activities:
· Ensure highest level of customer satisfaction by planning and executing SSI improvement
· Retention of customers by planning various CRM activities
· Implement customer sales complaint management system and ensure lowest complaint resolution time
· Establishes and implements the right CRM tools to help build/enhance brand loyalty.
· Assists in the development of customer care business processes and analyses customer care enhancements
· Comprehensive system of keeping in touch with existing customer
2. Complaint Handling:
· Resolves customer complaints expeditiously and ensures better long-term customer satisfaction.
· Obtains and records basic demographic information about each customer, using dealership sales control system.
· Maintaining contact record for customer analysis
3. Marketing:
· Identifies weaknesses and make suggestions to improve promotional activities/customer satisfaction
· Ensures the process followed is according to our Maruti standards.
· Complete delivery process for customer as per Maruti standards.
4. Enquires & Test drive:
· Ensures all the customer contact cards are entered daily in the DMS
· Monitors the test drive given on the vehicles available by the sales personnel’s.
5. Sales Support Services:
· Managing Sales services activities within the dealership
· Planning and execution of enquiry generation activities through the team
FUNCTIONAL AREA
CRM Job Mumbai, CRM Job Thane, ERP, Customer Enquiries, Customer Management, Client Management, Customer Retention, Customer Satisfaction, Quality assurance, CRM Jobs Navi Mumbai, CRM tools,automobile recruitment agencies in Mumbai, automobile Placement agencies in Maharastra, hr consultancy in Mumbai, recruitment consultancy in Maharastra, job consultancy in India, top job consultancy in India, Automobile industry in Mumbai, Automobile industry in Maharsatra
Apply Now
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Experience in automobile industry with below:-1. CRM Activities: · Ensure highest level of customer satisfaction by planning and executing SSI improvement · Retention of customers by planning various CRM activities · Implement customer sales complaint management system and ensure lowest complaint resolution time · Establishes and implements...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1. Handle sales & marketing activities2. Handle enquiries and developing relationships with customers 3. Arrange test drives & visits for customers 4. Assist customer in finance process to get a car loan 5. Ensure customer satisfaction through entire process 6. Detailed followup of all customer leads 7. Conduct home visits to offer test drives...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1. Handle sales & marketing activities2. Handle enquiries and developing relationships with customers 3. Arrange test drives & visits for customers 4. Assist customer in finance process to get a car loan 5. Ensure customer satisfaction through entire process 6. Detailed followup of all customer leads 7. Conduct home visits to offer test...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Tele callers are the individuals who initiate telephonic contact with prospective or existing clients to generate leads or sales. They must be proficient in language displaying excellent verbal communication. 1. Answering calls and resolving queries about product or company. 2. Noticing significant subtleties of every discussion. 3....
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1)Ability to build rapport with customers and qualify their requirements2)Resilience 3)Commitment to hitting targets 4)Team player 5)Strong negotiation skills 6)Ability to consolidate the sale and walk the customer through every stage of the deal 7)Effective time management 8)Ability to plan and organise your own daily selling activity to secure...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Act as the in-charge of managing the outbound calling activity by the team members and manage daily operations of the team.'Do the outbound calls to approach them for bike servicing & take a follow up of customer. make the database. Prepare Bill Required Candidate profile Required female candidate only. atleast one year telecalling...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1)Ability to build rapport with customers and qualify their requirements2)Resilience 3)Commitment to hitting targets 4)Team player 5)Strong negotiation skills 6)Ability to consolidate the sale and walk the customer through every stage of the deal 7)Effective time management 8)Ability to plan and organise your own daily selling activity to...
-
Customer Relationship Executive
2 days ago
Mumbai, India Seven Consultancy Full timeJOB DETAILS 1. Conduct annual planning and budgeting for the customer relations department (both Sales and Service) in alignment with Royal Enfield India goals and the dealership senior management ensuring complete process adherence laid down by Royal Enfield India.2. Define customer relationship programs and key initiatives for Sales and Service divisions...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Contributing to the development of marketing strategies.Conducting market research on rival products. Designing and implementing marketing plans for company products. Coordinating with media representatives and sponsors. Working with the sales team to develop targeted sales strategies. Answering client queries about product specifications and...
-
Mumbai, India Seven Consultancy Full timeJOB DETAILS Contributing to the development of marketing strategies.Conducting market research on rival products. Designing and implementing marketing plans for company products. Coordinating with media representatives and sponsors. Working with the sales team to develop targeted sales strategies. Answering client queries about product specifications and...
