Operations Intern

3 weeks ago

New Delhi, India Airlearn Full time

About the RoleAirlearn is seeking proactive and detail-oriented Operations Interns with strong communication skills and a passion for learning. This internship offers hands-on exposure to the operational backbone of an innovative EdTech organization. You will support day-to-day operations, coordinate between teams, and ensure seamless learner and educator experiences.Responsibilities- LMS Management (Internal Platform) - Manage and maintain the Learning Management System (LMS) for smooth course delivery. - Upload, organize, and monitor content. - Identify and troubleshoot system issues, escalating when necessary. - Support automation and process improvements for better learner experience.- Learner & Educator Liaison - Act as the primary bridge between language experts and internal teams. - Address inquiries, resolve operational concerns, and ensure clear communication.- Daily Operations Coordination - Assist in overseeing daily operations to ensure all tasks are executed efficiently. - Coordinate across departments to maintain workflow consistency and timelines. - Track deliverables and help identify potential process improvements.- Content Quality Assurance - Review educational content to ensure accuracy, clarity, and alignment with brand standards. - Proofread materials for grammar, structure, and completeness before publishing. - Collaborate with content and design teams to maintain high-quality learning materials.- Documentation & Data Management - Maintain internal trackers, reports, and operational databases using Google Sheets. - Ensure confidentiality and accuracy across all documentation processes.- Continuous Learning & Adaptability - Stay open to new tools, systems, and workflows as the organization evolves. - Take initiative in solving challenges and contributing to process optimization. - Exhibit flexibility in handling diverse operational responsibilities.Qualifications- Excellent English communication skills (spoken and written). - Proficiency in Google Workspace (Sheets, Docs, Slides, Drive). - Strong attention to detail and the ability to handle multiple tasks simultaneously. - Eagerness to learn, adapt, and contribute in a fast-paced team environment.Required Skills- Excellent English communication skills (spoken and written). - Proficiency in Google Workspace (Sheets, Docs, Slides, Drive). - Strong attention to detail and the ability to handle multiple tasks simultaneously. - Eagerness to learn, adapt, and contribute in a fast-paced team environment.Preferred Skills- Gain hands-on experience in the dynamic and fast-growing EdTech industry. - Work with an innovative, collaborative, and growth-oriented team. - Access cutting-edge tools and systems in educational operations. - Strengthen your skills in content management, communication, and coordination. - Be part of a mission-driven company shaping the future of learning.

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