Oracle SCP Support Engineer

3 weeks ago

Bengaluru, India S-SQUARE DATASYSTEMS Full time

Experience : 6 to 10 Years.

Job Location : Type : Full-time.


Looking for Immediate to 30days.

We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production Responsibilities :


- Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.

- Collect data from Fusion and internal system, troubleshooting failures.

- Support supply planning processes like MPR and constrained/unconstrained planning.

- Utilise expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.

- Lead E2E Planning Integrated Business Cycles.

- Resolve critical planning issues related to plan behaviour, data gaps, Supply/demand reconciliation issues, etc.

- Execute quarterly patching testing and validations.

- Receive, analyse, and prioritise support tickets related to Oracle Demand Planning Processes, including CTO forecasting and planning measure management.

- Perform initial assessment of issues with data collection from Fusion, internal and external systems.

- Triage failures and route to appropriate support teams/On-calls.

- Document and categorise the supply planning process, like MRP and constrained/unconstrained planning.

- Identify the severity and impact of problems related to supply planning data models, REST APIs and BIP reports.

- Monitor & Coordinate support for E2E planning integrated Business Cycles.

- Manage incident tickets related to support E2E Oracle SCP.

- Track and prioritise quarterly patch testing :


- 6 to 10 Years experience with Oracle Demand, Supply Planning & Global Order Promising solutions.

- Strong understanding of supply chain planning concepts and methodologies.

- 5+ years of relevant exp in Support or implementation projects.

- Manual Testing experience & have written test cases.

- Good Communication for an Individual contributor role.

- Proficiency in data collection and integration between systems.

- Knowledge of MRP and planning process.

- Experience with REST APIs and BIP reporting.

- Good Understanding of integrated planning business cycles.

- Strong troubleshooting and problem-solving skills.

- Ability to manage quarterly patch testing processes.

- Excellent communication skills with both technical and business :


- Technical aptitude with data models, BIP and system integration (REST APIs, etc.

- Strong analytical and critical thinking abilities.


(ref:hirist.tech)

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