Oracle SCP Support Engineer

4 days ago


Bengaluru, India S-SQUARE DATASYSTEMS Full time

Experience : 6 to 10 Years.Job Location : Type : Full-time.Looking for Immediate to 30days.We are seeking a skilled professional to manage our Oracle SCP (Supply Chain Planning) that covers Oracle Demand, Supply Planning, Global Order Promising for ATO, MTS & MTO production Responsibilities : - Support Oracle Demand Planning processes, including CTO forecasting and planning measure management.- Collect data from Fusion and internal system, troubleshooting failures.- Support supply planning processes like MPR and constrained/unconstrained planning.- Utilise expertise in supply planning data models, REST APIs, and BIP reports to drive business outcomes.- Lead E2E Planning Integrated Business Cycles.- Resolve critical planning issues related to plan behaviour, data gaps, Supply/demand reconciliation issues, etc.- Execute quarterly patching testing and validations.- Receive, analyse, and prioritise support tickets related to Oracle Demand Planning Processes, including CTO forecasting and planning measure management.- Perform initial assessment of issues with data collection from Fusion, internal and external systems.- Triage failures and route to appropriate support teams/On-calls.- Document and categorise the supply planning process, like MRP and constrained/unconstrained planning.- Identify the severity and impact of problems related to supply planning data models, REST APIs and BIP reports.- Monitor & Coordinate support for E2E planning integrated Business Cycles.- Manage incident tickets related to support E2E Oracle SCP.- Track and prioritise quarterly patch testing : - 6 to 10 Years experience with Oracle Demand, Supply Planning & Global Order Promising solutions.- Strong understanding of supply chain planning concepts and methodologies.- 5+ years of relevant exp in Support or implementation projects.- Manual Testing experience & have written test cases.- Good Communication for an Individual contributor role.- Proficiency in data collection and integration between systems.- Knowledge of MRP and planning process.- Experience with REST APIs and BIP reporting.- Good Understanding of integrated planning business cycles.- Strong troubleshooting and problem-solving skills.- Ability to manage quarterly patch testing processes.- Excellent communication skills with both technical and business : - Technical aptitude with data models, BIP and system integration (REST APIs, etc.- Strong analytical and critical thinking abilities. (ref:hirist.tech)



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