Configuration Analyst

3 weeks ago

Vadodara, India Exxat Full time

CONFIGURATIONS ANALYST – I RESPONSIBILITIES• Generating Scripts & writing Cosmos SQL API Queries• Accommodating Client requirements in the Code built up logic• Build and test product configurations for all products including surveys, care plans and research projects• Build rules within the product configuration program, in coordination with the content development team• Monitor and test the accuracy of product configurations• Develop product codes and ensure integration with applicable healthcare code sets across all product lines• Review, create and incorporate policies and procedures to implement coding best practices and make recommendations to management on product needs to achieve strategic objectives• Resolve client configuration issues• Ensure proper supporting documentation and maintain files for all configuration tasks• Identify and seek approval for key actions necessary to remediate all problems/issues and make recommendations to management on steps to ensure product is delivered as schedule and within specifications• Understands project impact to the existing and required workflow• Identify configuration risks and create risk mitigation plans when necessary• Resolving configurations related support tickets received from clients within defined SLA• Takes day to day responsibility for resolving issues through CRM tool.• Understands and executes against agreed processes for implementing fixes/changes.• Provides regular client and internal communication on assigned activity and incidents - highlighting any issues that might impact delivery in the defined timescales to Team Leader/Support Manager.PREFERRED SKILLS • BE/BCA/BCS or equivalent • 0-1 years of experience working on clinical IT projects • Proficient in MS Office Suite and managing complex spreadsheets. • Strong technical aptitude with an understanding of databases • Familiarity with relational and non-relational databases and rules engines • Strong Analytical and Logical Skills • Knowledge of clinical workflow in shared clinical decision making • Understanding of project reporting cycles, status reports, and metrics • Adequate knowledge of JSON handling and Cosmos

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