Client Growth Manager – Digital

About the RoleWe are seeking a dynamic and driven Client Growth Manager – Digital to join our growing marketing agency in Bangalore.This role is ideal for someone who loves building relationships, driving measurable results, and managing the full spectrum of digital marketing activities, from social media strategy and influencer collaborations to paid campaigns and content coordination.You will act as the strategic growth partner for our clients, ensuring their brand’s digital presence delivers impact, consistency, and ROI.Key Responsibilities1. Client Relationship & Growth Management- Serve as the primary point of contact for assigned clients, managing their digital marketing mandates end-to-end. - Build and maintain strong, long-term client relationships through regular updates, reviews, and proactive communication. - Deeply understand each client’s business objectives, brand voice, and target audience to deliver tailored strategies. - Identify opportunities to grow client accounts through cross-selling and upselling relevant services such as influencer marketing, WhatsApp campaigns, and video production.2. Digital Strategy & Campaign Execution- Develop monthly and quarterly digital marketing plans aligned with client goals. - Work with internal teams (design, content, video, and performance marketing) to ensure timely and high-quality campaign execution. - Oversee and manage social media platforms (Instagram, Facebook, LinkedIn, YouTube, etc.), ensuring brand consistency and engagement. - Stay ahead of platform updates, trends, and tools to recommend innovative digital initiatives.3. Performance Tracking & Reporting- Track and measure campaign performance using metrics such as engagement, reach, CTR, conversions, and ROI. - Prepare monthly client reports highlighting key insights, learnings, and next-step recommendations. - Present performance outcomes to clients and internal leadership, translating data into actionable growth opportunities.4. Content Planning & Coordination- Collaborate with creative and strategy teams to conceptualize engaging content calendars. - Review content for alignment with brand voice, visual aesthetics, and marketing objectives. - Ensure smooth coordination between content creation, approval, and posting cycles.5. Business Development Support- Contribute to client proposals, case studies, and success stories that showcase agency capabilities. - Participate in brainstorming sessions and strategy planning for potential and existing clients.Skills & Qualifications- Bachelor’s degree in Marketing, Communications, Business, or a related field. - 2–5 years of experience in client servicing, account management, or digital marketing (agency experience preferred). - Deep understanding of social media platforms, digital advertising, and campaign analytics. - Strong communication, presentation, and relationship-building skills. - Proficiency with tools like Meta Business Suite, Google Analytics, Canva, and Microsoft Office (Word, Excel, PowerPoint). - Ability to multi-task, manage deadlines, and thrive in a collaborative environment.Performance Metrics- Client satisfaction and retention rate. - Growth in client digital performance (engagement, reach, followers). - ROI of managed campaigns. - Timeliness and quality of project delivery. - Upsell and cross-sell conversions.Why Join Us- Be part of a fast-growing digital marketing agency with a creative and collaborative culture. - Work directly with diverse brands and industries, shaping their digital journeys. - Access to continuous learning, innovation, and leadership opportunities. - A work environment that rewards initiative, creativity, and results.