Student Counselor
2 weeks ago
We are seeking a dedicated and compassionate Student Counselor to join our coaching classes as a Front Office Staff member. As a Student Counselor, you will play a pivotal role in assisting students and parents in understanding our courses and guiding them towards making informed decisions regarding their academic pursuits. This position requires excellent communication skills, empathy, and a passion for supporting students in their educational journey.
Responsibilities:
- Student Counseling: Provide personalized counseling sessions to students from 6th to 10th standard, addressing their academic concerns, career goals, and learning needs.
- Course Guidance: Assist students and parents in understanding the curriculum, teaching methodologies, and course offerings provided by the coaching classes.
- Enrollment Conversion: Engage with prospective students and parents to highlight the benefits of our courses, addressing any queries or objections they may have, and effectively converting inquiries into enrollments.
- Front Office Duties: Manage front desk operations, including greeting visitors, answering phone calls, responding to emails, and maintaining a professional and welcoming environment in the reception area.
- Administrative Support: Assist in administrative tasks such as maintaining student records, scheduling appointments, and coordinating with teaching staff to ensure a smooth learning experience for students.
- Feedback Collection: Gather feedback from students and parents to identify areas for improvement and implement necessary changes to enhance the quality of services provided.
- Promotional Activities: Collaborate with marketing team to organize promotional events, workshops, and orientations to attract new students and promote the coaching classes within the community.
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