Team Lead
3 days ago
About the Role We are looking for an experiencedTeam Leader – Voice Processto manage and motivate a team of customer service executives in our BPO setup. The role requires strong people management skills, the ability to drive performance, and ensuring excellent customer experience through inbound/outbound calls. Key Responsibilities Lead and manage a team of voice process executives handling inbound/outbound calls. Monitor calls to ensure service quality, accuracy, and adherence to SLAs. Handle escalated calls and resolve complex customer issues. Track team performance (AHT, CSAT, FCR, attendance, productivity) and ensure targets are achieved. Conduct daily briefings, regular feedback, and performance reviews. Provide coaching and mentoring to improve team members’ communication, product knowledge, and customer handling skills. Maintain rosters, manage shrinkage, and ensure maximum team productivity. Collaborate with operations managers to drive process improvements and meet client expectations. Encourage upselling, cross-selling, and customer retention where applicable. Requirements Graduate (preferred) or HSC with relevant experience. 2–4 years of experiencein a BPO voice process, with at least1 year in a team leader role . Strong communication skills (verbal & written) in English [add local language if required]. Good knowledge of call center metrics and reporting. Ability to manage a team in a fast-paced 24/7 environment. Proficient in MS Excel, reporting tools, and CRM systems. Flexible with rotational shifts, weekends, and night shifts. What We Offer Competitive in-hand salary + performance incentives. Career growth within a fast-growing BPO. Learning and development programs. A dynamic and supportive work culture.
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Copy Lead
3 days ago
New Delhi, India Team Pumpkin Full timeAbout Us: Team Pumpkinis a vibrant and forward-thinking marketing agency committed to producing compelling and effective campaigns. We are looking for a talented and strategicCopy Leadto join our creative team. This is an opportunity to work in a dynamic environment where your words will shape the voice of leading brands.Role & Responsibilities: As theCopy...
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Business lead Manager
3 days ago
New Delhi, India team unstoppablesid Full timeCompany DescriptionAt the forefront of the fitness industry, our company operates through two powerhouse brands:Unicore™ – Our premium gym and sportswear line for men and women, designed for performance, comfort, and style. From hardcore athletes to everyday fitness lovers, Unicore™ delivers apparel that works as hard as you do.Team Unstoppable™ –...
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Team Lead
23 hours ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer Remote | ₹45–₹60 LPA | 6+ Years Experience About TrueProbe :At TrueProbe , we’re redefining the future of employment verification . Our AI-driven platform makes background verification fast, simple, and fraud-proof —empowering companies to hire with confidence. We seamlessly integrate with leading ATS platforms...
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Team Lead
1 day ago
New Delhi, India Bexomi Technologies Private Limited Full timeCompany DescriptionBexomi Technologies Private Limited is a predictive cybersecurity company building the world’s first Digital Immune System for Smart Cities. We combine Digital Twins, AI-driven anomaly detection, Blockchain logs, and Smart Contracts to protect IoT devices before an attack happens. From smart traffic systems to critical infrastructure,...
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Team Lead
1 day ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer📍Remote | 💰 ₹45–₹60 LPA | 🕒 6+ Years ExperienceAbout TrueProbe :At TrueProbe, we’re redefining the future of employment verification.Our AI-driven platform makes background verification fast, simple, and fraud-proof—empowering companies to hire with confidence. We seamlessly integrate with leading ATS...
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Team Lead
2 days ago
New Delhi, India True Probe Full timeTeam Lead – Full Stack Engineer📍Remote | 💰 ₹45–₹60 LPA | 🕒 6+ Years ExperienceAbout TrueProbe :At TrueProbe, we’re redefining the future of employment verification.Our AI-driven platform makes background verification fast, simple, and fraud-proof—empowering companies to hire with confidence. We seamlessly integrate with leading ATS...
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Team Lead
1 week ago
New Delhi, India HCLTech Full timeHCLTech Hiring | Hyderabad | QAs & TLs For Billing Support3 - 6 years Salary -Not Disclosed Location : Hyderabad Time and Venue 22nd September - 24 September , 11.00 AM - 3.00 PM HCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081 Contact - Aman / Shivangi / SominaJob description...
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Team Lead
3 days ago
New Delhi, India HCLTech Full timeHCLTech Hiring | Hyderabad | QAs & TLs For Billing Support3 - 6 yearsSalary -Not DisclosedLocation :HyderabadTime and Venue22nd September - 24 September , 11.00 AM - 3.00 PMHCL Technologies, Advance Business Hub, An Ascendas IT Park, Building H-08, Phase 2, HITEC City, Hyderabad, Telangana 500081Contact - Aman / Shivangi / SominaJob descriptionEssential...
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Team Lead
3 days ago
New Delhi, India Truemeds Full timeTeam Lead – Telesales (Pharmacists)Location: Powai, Mumbai (Full-time, On-site)At Truemeds, our mission is:“to make healthcare affordable and accessible to all.”No one should have to choose between their health and their healthcare costs. With this vision, we aim to make healthcare affordable and accessible. We are a technology-driven, telehealth...
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Team Lead
1 day ago
New Delhi, India Programmers.io Full timeJob Description: Job Title: Team Lead- Power BI Shift Timings: Should be able to work until 10:30 PM IST Location: PAN INDIA Remote, Work from Home Experience Required:7 - 15 YearsNote- Please ensure the Power BI Desktop App is installed on your laptop/system in advance of the interview.Strong expertise in Power BI, DAX, SQL, Data Modelling, PowerBi...
