Account Manager
1 week ago
Job Title: Client Partner - Hitech domain
Key Responsibilities
Own and grow key multinational account or part of the account depending on the size and scale of account within the Industries for the company.
Manage client relationships with key decision makers.
Work along with presales, solutioning and delivery teams onsite and offshore during ramp state and deliver value to the client during steady state.
Seeding deal-shaping concepts and independently leading pro-active solutions for the account
Facilitate workshops along with technical architects; establish and maintain deep relationships with key client executives.
Establish and execute account strategy with clear mapping to customer priorities and competitive landscape; support ideation and drive revenues from vertical-specific solutions/IP and nonlinear tech areas.
Interface with delivery partners to set delivery metrics/targets and drive customer excellence in accounts.
Negotiating account management contracts and agreements to maximize profit.
Experience Required
Minimum of 12 years experience in IT services industry
Experience in working with large clients.
Minimum of 10years of client management experience.
Experience of managing Hitech customers is mandatory
Ability to connect laterally with other account managers / client partners and practice PoCs to present a unified pitch aligned to context/ask of client.
Strong communication and presentation skills and understanding of outsourcing constructs to engage at VP and SVP level.
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