Director - PMO

4 weeks ago

Bengaluru, India Worksconsultancy Full time

Job Description :


Strategic Planning and Governance :


- Develop and implement project management standards, methodologies, and processes to ensure consistency and quality across software implementation projects.


- Establish governance frameworks and performance metrics to measure project success and drive continuous improvement.

Leadership and Team Management :


- Provide leadership and direction to the team of project managers responsible for software implementation projects.


- This includes setting clear expectations, providing guidance, and fostering a collaborative team environment.

Project Portfolio Oversight :


- Provide oversight and strategic direction for the entire portfolio of software implementation projects, ensuring alignment with company objectives and client needs.


- This may involve prioritizing projects, balancing resource allocations, and managing project dependencies.

Stakeholder Management :


- Serve as a liaison between project managers and senior leadership, clients, and other key stakeholders.


- Communicate project status, escalate issues, and ensure alignment between project goals and organizational objectives.

Project Planning and Execution :


- Oversee the planning, execution, and delivery of software implementation projects, ensuring they are completed on time, within budget, and to the satisfaction of clients.

Client Relationship Management :


- Serve as the primary point of contact for clients throughout the implementation process, managing client expectations, addressing concerns, and ensuring a positive client experience.

Risk Management :


- Identify, assess, and mitigate risks associated with software implementation projects, such as technical challenges, scope changes, or client dependencies, to minimize project disruptions.

Quality Assurance :


- Ensure that the software implementation meets quality standards and client requirements through thorough testing, validation, and quality assurance processes.

Change Management :


- Develop and implement change management strategies to facilitate the adoption of the new software by clients, including training, communication plans, and user support services.

Vendor Management :


- Manage relationships with external vendors, contractors, or consultants involved in software implementation projects, including contract negotiation, performance evaluation, and compliance monitoring.

Performance Monitoring and Reporting :


- Monitor and report on the performance of software implementation projects, including progress against milestones, budget utilization, and client satisfaction, to company leadership and stakeholders.

Documentation :


- Oversee the documentation of software implementation project activities, including requirements, design decisions, test results, and user manuals, to ensure transparency and facilitate ongoing support and maintenance.

Resource Management :


- Oversee resource allocation across multiple implementation projects, ensuring that project managers have the necessary resources, including personnel, budget, and technology infrastructure, to deliver projects successfully.

Mentorship and Coaching :


- Provide mentorship, coaching, and professional development opportunities to project managers within the team.


- Help them develop their project management skills, grow their careers, and achieve their professional goals.


Continuous Improvement :


- Drive a culture of continuous improvement within the project management team, encouraging innovation, sharing of best practices, and learning from project experiences to enhance project delivery capabilities.

Resource Development :


- Identify opportunities for training and development within the project management team.


- Provide resources, tools, and training programs to help project managers enhance their skills and knowledge in software implementation and project management.

- Hands-on experience in Project Management using both Waterfall and Agile methodology (15+ years).

- Good understanding of cloud-based SW implementation

- Experience in handling fixed price projects and managing scope creep and resource.

- Excellent verbal and written communications are a must for this role.

- PMP Certification Mandatory

- MUST have worked on the external client projects.

- MUST have 5-7 PMs reporting to the candidate

- Must have handled US/UK clients (should have played a client-facing role)

Notice Period : Immediate to 30 days

- Excellent verbal and written communications are a must for this role.

(ref:hirist.tech)

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