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DAZN - Lead Streaming Support Engineer
4 weeks ago
About us :
DAZN is a world-changing sports broadcaster bringing thousands of sporting events into millions of households across the world, delivering live sport direct to consumers through 100s of devices in over200 countries.
We have a fantastic opportunity in our Technology team for a Senior Streaming Support Engineer.
This role will be based in our brand-new Hyderabad office, and you will work on call and in shift s.
Join us in India's beautiful "City of Pearls" and bring your ambition to life.
Role & Responsibilities :
As our new Lead Streaming Support Engineer, you'll have the opportunity to :
- Monitor and support our global streaming platform.
- Identify, triage, resolve or escalate faults across a broad range of technology.
- Perform root cause analysis of complex faults.
- Provide reports on platform stability and performance.
- Provide regular updates to key stakeholders and senior management.
- Write detailed support documentation and run-books.
- Work closely with the Broadcast Platforms Managers.
- Support the continued development of core streaming functions.
- Help build, test and maintain a successful streaming operation.
- Demonstrate leadership qualities.
You'll be set up for success if you have :
- Prior experience supporting OTT head-end components, DRM, CDNs and end-user client performance.
- Prior experience troubleshooting OTT workflows & HTTP streaming solutions.
- Detailed knowledge of A/V encoding, packaging & CDN technologies.
- A high degree of troubleshooting and root cause analysis expertise.
- Prior experience working with cloud computing platforms such as AWS, GCP, Azure or similar.
- Prior experience working with monitoring tools such as New Relic, CloudWatch & Conviva.
Even better if you have :
- Prior experience with tools such as ServiceNow, Jira, Confluence, Grafana or Dataminer.
- Prior experience with live sport broadcast/stream delivery.
The ability to work outside of office hours Mon-Sun (details to be confirmed).
(ref:hirist.tech)