Communication Analyst

Job Title: Communication Analyst Experience: 2–4 Years Location: Mohali Work Timing: 12:00 PM – 9:00 PM Job Summary: We are seeking a detail-oriented Communication Analyst with strong analytical skills and hands-on experience in managing operations. The ideal candidate must have practical expertise in Microsoft Dynamics CRM and the ability to prepare...

Job Title: Communication AnalystExperience: 2–4 YearsLocation: MohaliWork Timing: 12:00 PM – 9:00 PMJob Summary:We are seeking a detail-oriented Communication Analyst with strong analytical skills and hands-on experience in managing operations. The ideal candidate must have practical expertise in Microsoft Dynamics CRM and the ability to prepare reports...

Job Title: Communication AnalystExperience: 2–4 YearsLocation: MohaliWork Timing: 12:00 PM – 9:00 PMJob Summary:We are seeking a detail-oriented Communication Analyst with strong analytical skills and hands-on experience in managing operations. The ideal candidate must have practical expertise in Microsoft Dynamics CRM and the ability to prepare reports...

Job Title: BPO Analyst – Call/Chat/Email Audit Process Job Summary: We are looking for a detail-oriented and analytical BPO Analyst for the Call/Chat/Email Audit Process . The role involves monitoring and evaluating customer interactions across multiple communication channels to ensure quality, compliance, and excellent customer service . The ideal...

We’re Hiring || Quality Analyst || International Process || 📍 Location: Mohali🔑 Key Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelines🎯 What We’re Looking For:✨...

We’re Hiring || Quality Analyst || International Process || 📍 Location: Mohali🔑 Key Responsibilities:✅ Monitor and evaluate calls to ensure quality standards✅ Provide feedback and coaching to enhance performance✅ Identify process gaps and suggest improvements✅ Ensure compliance with organizational guidelines🎯 What We’re Looking For:✨...

Job Title: Prior Authorization Analyst Location: WFO – Mohali Department: RCM | US Healthcare Experience: 1–3 Years Shift: US Shift Role Summary We are hiring a Prior Authorization Analyst (US Healthcare) responsible for obtaining timely medical authorizations from insurance carriers, reviewing clinical documents, and ensuring approvals to reduce denials...

Position: Digital Instrumentation Analyst Location : Mohali (work from office) Experience Required : 3-5 years in digital analytics implementation Position Overview We are seeking a highly skilled Digital Instrumentation Analyst to support the implementation and management of event tracking across our digital platforms. The ideal candidate brings hands-on...

Job Title: Business Analyst cum Project Manager Location:  Onsite — Rajasthan & Gujarat (Travel and accommodation managed by Zouma Consulting Services) Experience Required:  5-6 years in IT project execution and development Role Overview Zouma Consulting Services seeks an experienced Business Analyst cum Project Manager to lead and execute IT projects...

Job Description: Outbound Voice – Analyst  We are seeking motivated individuals to join our Outbound Voice Team as Technical Support Agents. In this role, you will be responsible for making outbound calls to customers who have reported technical issues with our products or services. Your primary objective will be to troubleshoot the reported problems and...