
Salesforce Architect- Service Cloud
7 hours ago
Hi All,
We are urgently hiring for our client
Position: Salesforce Technical Architect – Service Cloud
Experience: 12–15 Years
Location: Hyderabad, India
Employment Type: Full-time
Role Summary
We are seeking an accomplished Salesforce Technical Architect – Service Cloud to join
our team in Hyderabad. This role requires extensive experience in designing and
architecting enterprise-scale Service Cloud solutions, driving technical governance, and
aligning Salesforce implementations with business strategy. The ideal candidate will
combine deep Service Cloud expertise, architectural leadership, and hands-on technical
ability, with proven experience in managing distributed teams and ensuring successful
project execution.
Key Responsibilities
Architecture & Solution Design
Define and own the end-to-end architecture for Salesforce Service Cloud
solutions at enterprise scale.
Design data models, security models, and integration architectures for complex
business environments.
Establish and enforce technical governance, coding standards, and best
practices across Salesforce programs.
Ensure compliance with Salesforce Well-Architected Framework, security
standards, and regulatory requirements.
Administration & Governance
Oversee critical administration areas such as roles, profiles, permission sets,
sharing rules, workflows, and automation tools.
Define governance frameworks for configuration management, change
management, and release management.
Provide architectural guidance on data quality, system performance, and
sandbox strategy.
Technical Leadership & Mentorship
Act as the technical authority for Service Cloud initiatives, guiding developers,
admins, and consultants.
Conduct design and architecture reviews to ensure solutions are scalable,
secure, and maintainable.
Mentor technical teams and promote continuous learning of Salesforce Service
Cloud capabilities.
Project Delivery & Execution
Lead enterprise-wide Service Cloud implementations, including Case
Management, Knowledge Management, Omni-Channel, CTI integrations, and
Service Console.
Oversee complex integrations with ERP, telephony, middleware, and external
applications.
Collaborate with program managers to manage timelines, risks, and
dependencies, ensuring successful project outcomes.
Coordinate with onshore and offshore teams to ensure architectural alignment
and delivery excellence.
Stakeholder & Client Advisory
Partner with business leaders to translate requirements into scalable technical
architecture.
Serve as a trusted advisor to clients and leadership on Service Cloud strategy
and roadmap.
Present architectural designs, trade-offs, and recommendations to senior
stakeholders and executives.
Innovation & Continuous Improvement
Stay ahead of Salesforce Service Cloud releases, AppExchange products, and
industry innovations.
Promote adoption of automation, AI/Einstein features, and advanced
architectural patterns.
Contribute to defining and scaling enterprise-wide Salesforce governance
frameworks.
Required Skills & Qualifications
12–15 years of IT experience with 7+ years in Salesforce CRM.
Proven expertise in architecting large-scale Salesforce Service Cloud solutions.
Strong command of Service Cloud features: Case Management, Knowledge
Base, Omni-Channel, CTI, and Service Console.
Hands-on proficiency in Apex, Visualforce, Lightning Components, SOQL,
REST/SOAP APIs.
Solid understanding of Salesforce security, data model, and integration
frameworks.
Experience with integration platforms (e.g., MuleSoft, REST/SOAP web services,
middleware).
Strong leadership, stakeholder engagement, and communication skills.
Experience working with distributed global teams and managing offshore
coordination.
Preferred Certifications
Salesforce Certified Technical Architect (CTA) – highly desirable
Salesforce Certified Application Architect / System Architect
Salesforce Certified Service Cloud Consultant
Salesforce Platform Developer I/II
Salesforce Administrator / Advanced Administrator
-
Salesforce Solution Designer
3 days ago
Jodhpur, Rajasthan, India beBeeArchitect Full time US$ 1,20,000 - US$ 1,50,000Job Title :: Salesforce ArchitectLocation: India (Remote)Domain Experience:Electrification, RoboticsExperience: Minimum 10 years relevant experienceJob Description:We are seeking a skilled Salesforce Solution Architect to lead the design and implementation of scalable, high-performance Salesforce-based solutions.Key Responsibilities:Lead and participate in...
-
Salesforce Development Specialist
17 hours ago
Jodhpur, Rajasthan, India beBeeConsultant Full time ₹ 80,00,000 - ₹ 1,50,00,000**Job Title:** Salesforce Technical Consultant We are seeking a seasoned professional to join our team as a Salesforce Technical Consultant. The ideal candidate will have extensive experience in Salesforce development and customization, with a strong background in Apex, Lightning Web Components (LWC), and Salesforce configuration.The successful candidate...
-
Jodhpur, Rajasthan, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,00,000Job Overview:We are seeking a skilled Salesforce Test Engineer to join our team. As a Salesforce Test Engineer, you will be responsible for ensuring the quality and integrity of our Salesforce applications.Key Responsibilities:Develop and execute test plans, test cases, and scripts for Salesforce applications.Perform functional, regression, and integration...
-
Jodhpur, Rajasthan, India beBeeAdministrative Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Job Description:We are seeking a skilled Salesforce Marketing Cloud administrator to manage and optimize our platform.Collaborate with marketing managers on daily basisBuild and configure customer journeysDevelop lead generation forms, surveys, and cloud pages/formsExecute campaigns and provide constant consultations and trainings for campaign managersCreate...
-
IFS Cloud FSM Architect
3 weeks ago
Jodhpur, Rajasthan, India BURGEON IT SERVICES Full timePosition: IFS Cloud FSM ArchitectLocation: Hybrid-IndiaJob Description:Minimum 15 years of experience in IFS FSM Implementation projectsMinimum two e2e implementation experiences as a Solution or Functional Architect in FSM/PSOShould have worked in atleast 1 IFS Cloud FSM (Service Management) / PSO program as an Architect or Sr functional leadShould have the...
-
Transformation Cloud Architect
1 day ago
Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 25,00,000 - ₹ 40,00,000Are you a strategic thinker with expertise in cloud computing?Job TitleCloud Architect - Transformation LeaderWe are seeking an experienced Cloud Architect to lead our cloud transformation initiatives.The ideal candidate will have a strong background in multi-cloud architecture, modernization, and automation, with expertise in AWS, Azure, and GCP.Lead...
-
Cloud Visionary
4 days ago
Jodhpur, Rajasthan, India beBeeArchitect Full time ₹ 3,50,00,000 - ₹ 4,00,00,000You will lead our organization's transformation of its cloud strategy as a technical visionary and principal architect. Collaborating with various stakeholders, you will drive a roadmap that powers our cloud platform.Key ResponsibilitiesDesign and deliver scalable enterprise solutions using Azure, ensuring high availability, security, and resilience.Assess...
-
SAP Basis Cloud architect Advisory
4 weeks ago
Jodhpur, Rajasthan, India HCLTech Full timeCAA (Cloud Architect Advisory) This is SAP Cloud Architect position which is elevated role as per career progression/ path for SAP Basis consultant. Architect's primary role/ responsibility is to plan/ design & guide customers about their SAP Landscape and for this job position also expectation is that selected candidate will perform similar responsibilities...
-
Salesforce CPQ Implementation Expert
17 hours ago
Jodhpur, Rajasthan, India beBeeConsultant Full time ₹ 80,00,000 - ₹ 1,50,00,000Job Title: Salesforce CPQ Techno-Functional ConsultantUnlock the Power of Salesforce CPQWe are seeking an experienced Salesforce CPQ Techno-Functional Consultant to join our team. This is a fantastic opportunity for a talented professional to leverage their expertise in Salesforce CPQ and drive business growth.Required Skills and Qualifications:A minimum of...
-
Chief Cloud Architect
14 hours ago
Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 17,25,000 - ₹ 25,15,000Job OverviewDesign and Implement Cloud InfrastructureWe are seeking a skilled professional to design and implement cloud infrastructure across Azure, AWS, and GCP environments.Key Responsibilities:Design and develop scalable cloud architecture solutions.Implement and manage containerized workloads using AKS and EKS.Lead cloud migration and modernization...