Salesforce Architect- Service Cloud

7 hours ago


Jodhpur, Rajasthan, India Prudential Manpower Group- a division of Prudential Travels Pvt Ltd Full time

Hi All,

We are urgently hiring for our client

Position: Salesforce Technical Architect – Service Cloud

Experience: 12–15 Years

Location: Hyderabad, India

Employment Type: Full-time

Role Summary

We are seeking an accomplished Salesforce Technical Architect – Service Cloud to join

our team in Hyderabad. This role requires extensive experience in designing and

architecting enterprise-scale Service Cloud solutions, driving technical governance, and

aligning Salesforce implementations with business strategy. The ideal candidate will

combine deep Service Cloud expertise, architectural leadership, and hands-on technical

ability, with proven experience in managing distributed teams and ensuring successful

project execution.

Key Responsibilities

Architecture & Solution Design

 Define and own the end-to-end architecture for Salesforce Service Cloud

solutions at enterprise scale.

 Design data models, security models, and integration architectures for complex

business environments.

 Establish and enforce technical governance, coding standards, and best

practices across Salesforce programs.

 Ensure compliance with Salesforce Well-Architected Framework, security

standards, and regulatory requirements.

Administration & Governance

 Oversee critical administration areas such as roles, profiles, permission sets,

sharing rules, workflows, and automation tools.

 Define governance frameworks for configuration management, change

management, and release management.

 Provide architectural guidance on data quality, system performance, and

sandbox strategy.

Technical Leadership & Mentorship

 Act as the technical authority for Service Cloud initiatives, guiding developers,

admins, and consultants.

 Conduct design and architecture reviews to ensure solutions are scalable,

secure, and maintainable.

 Mentor technical teams and promote continuous learning of Salesforce Service

Cloud capabilities.

Project Delivery & Execution

 Lead enterprise-wide Service Cloud implementations, including Case

Management, Knowledge Management, Omni-Channel, CTI integrations, and

Service Console.

 Oversee complex integrations with ERP, telephony, middleware, and external

applications.

 Collaborate with program managers to manage timelines, risks, and

dependencies, ensuring successful project outcomes.

 Coordinate with onshore and offshore teams to ensure architectural alignment

and delivery excellence.

Stakeholder & Client Advisory

 Partner with business leaders to translate requirements into scalable technical

architecture.

 Serve as a trusted advisor to clients and leadership on Service Cloud strategy

and roadmap.

 Present architectural designs, trade-offs, and recommendations to senior

stakeholders and executives.

Innovation & Continuous Improvement

 Stay ahead of Salesforce Service Cloud releases, AppExchange products, and

industry innovations.

 Promote adoption of automation, AI/Einstein features, and advanced

architectural patterns.

 Contribute to defining and scaling enterprise-wide Salesforce governance

frameworks.

Required Skills & Qualifications

 12–15 years of IT experience with 7+ years in Salesforce CRM.

 Proven expertise in architecting large-scale Salesforce Service Cloud solutions.

 Strong command of Service Cloud features: Case Management, Knowledge

Base, Omni-Channel, CTI, and Service Console.

 Hands-on proficiency in Apex, Visualforce, Lightning Components, SOQL,

REST/SOAP APIs.

 Solid understanding of Salesforce security, data model, and integration

frameworks.

 Experience with integration platforms (e.g., MuleSoft, REST/SOAP web services,

middleware).

 Strong leadership, stakeholder engagement, and communication skills.

 Experience working with distributed global teams and managing offshore

coordination.

Preferred Certifications

 Salesforce Certified Technical Architect (CTA) – highly desirable

 Salesforce Certified Application Architect / System Architect

 Salesforce Certified Service Cloud Consultant

 Salesforce Platform Developer I/II

 Salesforce Administrator / Advanced Administrator



  • Jodhpur, Rajasthan, India beBeeArchitect Full time US$ 1,20,000 - US$ 1,50,000

    Job Title :: Salesforce ArchitectLocation: India (Remote)Domain Experience:Electrification, RoboticsExperience: Minimum 10 years relevant experienceJob Description:We are seeking a skilled Salesforce Solution Architect to lead the design and implementation of scalable, high-performance Salesforce-based solutions.Key Responsibilities:Lead and participate in...


  • Jodhpur, Rajasthan, India beBeeConsultant Full time ₹ 80,00,000 - ₹ 1,50,00,000

    **Job Title:** Salesforce Technical Consultant We are seeking a seasoned professional to join our team as a Salesforce Technical Consultant. The ideal candidate will have extensive experience in Salesforce development and customization, with a strong background in Apex, Lightning Web Components (LWC), and Salesforce configuration.The successful candidate...


  • Jodhpur, Rajasthan, India beBeeQuality Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Overview:We are seeking a skilled Salesforce Test Engineer to join our team. As a Salesforce Test Engineer, you will be responsible for ensuring the quality and integrity of our Salesforce applications.Key Responsibilities:Develop and execute test plans, test cases, and scripts for Salesforce applications.Perform functional, regression, and integration...


  • Jodhpur, Rajasthan, India beBeeAdministrative Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Description:We are seeking a skilled Salesforce Marketing Cloud administrator to manage and optimize our platform.Collaborate with marketing managers on daily basisBuild and configure customer journeysDevelop lead generation forms, surveys, and cloud pages/formsExecute campaigns and provide constant consultations and trainings for campaign managersCreate...


  • Jodhpur, Rajasthan, India BURGEON IT SERVICES Full time

    Position: IFS Cloud FSM ArchitectLocation: Hybrid-IndiaJob Description:Minimum 15 years of experience in IFS FSM Implementation projectsMinimum two e2e implementation experiences as a Solution or Functional Architect in FSM/PSOShould have worked in atleast 1 IFS Cloud FSM (Service Management) / PSO program as an Architect or Sr functional leadShould have the...


  • Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 25,00,000 - ₹ 40,00,000

    Are you a strategic thinker with expertise in cloud computing?Job TitleCloud Architect - Transformation LeaderWe are seeking an experienced Cloud Architect to lead our cloud transformation initiatives.The ideal candidate will have a strong background in multi-cloud architecture, modernization, and automation, with expertise in AWS, Azure, and GCP.Lead...

  • Cloud Visionary

    4 days ago


    Jodhpur, Rajasthan, India beBeeArchitect Full time ₹ 3,50,00,000 - ₹ 4,00,00,000

    You will lead our organization's transformation of its cloud strategy as a technical visionary and principal architect. Collaborating with various stakeholders, you will drive a roadmap that powers our cloud platform.Key ResponsibilitiesDesign and deliver scalable enterprise solutions using Azure, ensuring high availability, security, and resilience.Assess...


  • Jodhpur, Rajasthan, India HCLTech Full time

    CAA (Cloud Architect Advisory) This is SAP Cloud Architect position which is elevated role as per career progression/ path for SAP Basis consultant. Architect's primary role/ responsibility is to plan/ design & guide customers about their SAP Landscape and for this job position also expectation is that selected candidate will perform similar responsibilities...


  • Jodhpur, Rajasthan, India beBeeConsultant Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job Title: Salesforce CPQ Techno-Functional ConsultantUnlock the Power of Salesforce CPQWe are seeking an experienced Salesforce CPQ Techno-Functional Consultant to join our team. This is a fantastic opportunity for a talented professional to leverage their expertise in Salesforce CPQ and drive business growth.Required Skills and Qualifications:A minimum of...

  • Chief Cloud Architect

    14 hours ago


    Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 17,25,000 - ₹ 25,15,000

    Job OverviewDesign and Implement Cloud InfrastructureWe are seeking a skilled professional to design and implement cloud infrastructure across Azure, AWS, and GCP environments.Key Responsibilities:Design and develop scalable cloud architecture solutions.Implement and manage containerized workloads using AKS and EKS.Lead cloud migration and modernization...