
Salesforce Architect- Service Cloud
3 weeks ago
Hi All,
We are urgently hiring for our client
Position: Salesforce Technical Architect – Service Cloud
Experience: 12–15 Years
Location: Hyderabad, India
Employment Type: Full-time
Role Summary
We are seeking an accomplished Salesforce Technical Architect – Service Cloud to join
our team in Hyderabad. This role requires extensive experience in designing and
architecting enterprise-scale Service Cloud solutions, driving technical governance, and
aligning Salesforce implementations with business strategy. The ideal candidate will
combine deep Service Cloud expertise, architectural leadership, and hands-on technical
ability, with proven experience in managing distributed teams and ensuring successful
project execution.
Key Responsibilities
Architecture & Solution Design
Define and own the end-to-end architecture for Salesforce Service Cloud
solutions at enterprise scale.
Design data models, security models, and integration architectures for complex
business environments.
Establish and enforce technical governance, coding standards, and best
practices across Salesforce programs.
Ensure compliance with Salesforce Well-Architected Framework, security
standards, and regulatory requirements.
Administration & Governance
Oversee critical administration areas such as roles, profiles, permission sets,
sharing rules, workflows, and automation tools.
Define governance frameworks for configuration management, change
management, and release management.
Provide architectural guidance on data quality, system performance, and
sandbox strategy.
Technical Leadership & Mentorship
Act as the technical authority for Service Cloud initiatives, guiding developers,
admins, and consultants.
Conduct design and architecture reviews to ensure solutions are scalable,
secure, and maintainable.
Mentor technical teams and promote continuous learning of Salesforce Service
Cloud capabilities.
Project Delivery & Execution
Lead enterprise-wide Service Cloud implementations, including Case
Management, Knowledge Management, Omni-Channel, CTI integrations, and
Service Console.
Oversee complex integrations with ERP, telephony, middleware, and external
applications.
Collaborate with program managers to manage timelines, risks, and
dependencies, ensuring successful project outcomes.
Coordinate with onshore and offshore teams to ensure architectural alignment
and delivery excellence.
Stakeholder & Client Advisory
Partner with business leaders to translate requirements into scalable technical
architecture.
Serve as a trusted advisor to clients and leadership on Service Cloud strategy
and roadmap.
Present architectural designs, trade-offs, and recommendations to senior
stakeholders and executives.
Innovation & Continuous Improvement
Stay ahead of Salesforce Service Cloud releases, AppExchange products, and
industry innovations.
Promote adoption of automation, AI/Einstein features, and advanced
architectural patterns.
Contribute to defining and scaling enterprise-wide Salesforce governance
frameworks.
Required Skills & Qualifications
12–15 years of IT experience with 7+ years in Salesforce CRM.
Proven expertise in architecting large-scale Salesforce Service Cloud solutions.
Strong command of Service Cloud features: Case Management, Knowledge
Base, Omni-Channel, CTI, and Service Console.
Hands-on proficiency in Apex, Visualforce, Lightning Components, SOQL,
REST/SOAP APIs.
Solid understanding of Salesforce security, data model, and integration
frameworks.
Experience with integration platforms (e.g., MuleSoft, REST/SOAP web services,
middleware).
Strong leadership, stakeholder engagement, and communication skills.
Experience working with distributed global teams and managing offshore
coordination.
Preferred Certifications
Salesforce Certified Technical Architect (CTA) – highly desirable
Salesforce Certified Application Architect / System Architect
Salesforce Certified Service Cloud Consultant
Salesforce Platform Developer I/II
Salesforce Administrator / Advanced Administrator
-
Salesforce Project Manager
2 weeks ago
Jodhpur, Rajasthan, India Boltin Full timeLead and manage Salesforce implementation projects (Sales Cloud, Service Cloud, Experience Cloud, Financial Services Cloud) within the wealth management domain.Work closely with wealth advisors, operations, compliance, and IT teams to gather business requirements and translate them into scalable Salesforce solutions.Provide hands-on configuration of...
-
Salesforce Consultant/Manager/Architecture
2 weeks ago
Jodhpur, Rajasthan, India Mount Talent Consulting Pvt Ltd. Full time#Hiring #Salesforce Consultant/Manager || Fortune Global 500 companies.We are hiring for multiple positions across locations and we're seeking talented professionals with 5 to 25 years of experience.PFB #Salesforce Requirements:-Salesforce Technical ArchitectureSalesforce Einstein AISalesforce CG Cloud Retail Execution DevelopmentSalesforce Marketing...
-
Cloud Infrastructure Architect
2 weeks ago
Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 1,20,00,000 - ₹ 2,00,00,000We are seeking a skilled professional to join our team as a Cloud Infrastructure Architect.This pivotal role involves designing, implementing, and maintaining cloud infrastructure using AWS services.As a Cloud Infrastructure Architect, you will collaborate with cross-functional teams to ensure our systems are scalable, secure, and reliable.Your expertise...
-
Salesforce Life Sciences Expert
2 weeks ago
Jodhpur, Rajasthan, India beBeeSpecialist Full time ₹ 90,00,000 - ₹ 1,20,00,000As a Salesforce Life Sciences Cloud professional, you will play a pivotal role in helping organizations harness the full potential of this powerful platform. Your expertise will be crucial in delivering innovative solutions that drive business growth and improve patient outcomes.The ideal candidate will have a deep understanding of Salesforce CRM platforms...
-
Cloud Solutions Architect Leadership Opportunity
2 weeks ago
Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,50,00,000Cloud Solutions Architect LeaderWe are seeking an experienced Cloud Solutions Architect to lead our cloud initiatives. This key role will be responsible for designing, implementing, and delivering robust cloud solutions that meet customer needs.Work closely with customers to understand their business objectives and technical requirements.Translate these...
-
Chief Cloud Strategist
2 weeks ago
Jodhpur, Rajasthan, India beBeeCloud Full time ₹ 1,50,00,000 - ₹ 2,00,00,000Transforming technology requires innovative leaders. We are seeking a Cloud Architect to spearhead our cloud infrastructure strategy and drive efficiency across our platforms.Key Responsibilities:Designing, implementing, and managing scalable cloud environments that meet business objectives.Automating deployments, scaling, and infrastructure monitoring using...
-
AWS Architect
4 weeks ago
Jodhpur, Rajasthan, India BlockTXM Inc Full time7-10+ years of experience in IT infrastructure, with a significant focus on manufacturing environments.AWS Certified Solutions Architect – Professional certification is required.Proven experience leading at least one large-scale migration from a traditional data center or hosting provider to AWS.Deep, hands-on expertise with core AWS services, including...
-
Associate Architect
3 weeks ago
Jodhpur, Rajasthan, India Quantiphi Full timeRole : Associate Architect - MLOps / LLMOpsExperience : 6 to 8 YearsLocation : Bangalore / Mumbai (Hybrid)Job Summary: Join our dynamic team as a Platform Architect and leverage your expertise in production-scale platforms within the GenAI or ML domain. In this role, you'll be instrumental in designing, developing and maintaining cutting-edge build and test...
-
Secure Cloud Infrastructure Specialist
2 weeks ago
Jodhpur, Rajasthan, India beBeeSecurity Full time ₹ 15,00,000 - ₹ 25,00,000Cloud Security Architect LeadWe are seeking a seasoned Cloud Security Architect to lead our team. The ideal candidate will have extensive experience in cloud security engineering, site reliability engineering, and the development of secure infrastructure.
-
Cloud Data Solutions Expert
2 weeks ago
Jodhpur, Rajasthan, India beBeeDataEngineering Full time ₹ 15,00,000 - ₹ 25,00,000Cloud Data Solutions ExpertWe are seeking a skilled and motivated expert to build scalable data pipelines and cloud-native solutions.Design, develop, and optimize robust data ingestion pipelines using Google Cloud Platform services such as Pub/Sub, Dataflow, and Cloud Storage.Architect and manage scalable BigQuery data warehouses to support analytics and...