Quality Assurance Analyst

Job DescriptionAbout the JobWe re changing the way people think about customer service, and we need your helpWe re looking for a Quality Assurance Analyst to monitor Customer Service Representatives (CSRs) and the daily performance of Tier 2 teams (CSA/CX) by recording, reviewing and evaluating Voice, Email, Chat and Social contacts.As Quality Assurance...

Job Title: Quality Assurance Analyst - Decision Intelligence Brief Job Summary The Quality Assurance Analyst role works across data-focused projects in support of the Global Product Development and Supply (GPS) organization in the Data and Supply Technology Excellence (DSTE) team. This role requires a highly skilled and motivated IT Quality Assurance...

Job Description : The QA Analyst role is a key individual on the Service Desk team. This position is responsible for auditing call recordings to ensure quality measures are adhered to. The most important aspect of a customer service/service desk position is to ensure that there is a high level of customer satisfaction. The customer should have a great...

Job Description :The QA Analyst role is a key individual on the Service Desk team. This position is responsible for auditing call recordings to ensure quality measures are adhered to. The most important aspect of a customer service/service desk position is to ensure that there is a high level of customer satisfaction. The customer should have a great...

Evernorth Health Services is a dynamic and growing company that is revolutionizing the healthcare industry. As a Software Quality Assurance Analyst, you will play a critical role in ensuring the quality and reliability of our software applications.About Our CompanyWe are committed to delivering high-quality healthcare services to our clients. Our team is...

Job Title Quality Assurance Analyst Location Hyderabad Telangana Company Harmony United Medsolutions Pvt LtdAbout us Harmony United Medsolutions Pvt Ltd HUMS is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry We at HUMS take pride in being a reliable partner as a Healthcare Management Company With nine years...

Job DescriptionRole DescriptionThis is a full-time on-site role for a Quality Analyst (Customer Service Voice) at Galleon Consultants in Hyderabad. The role involves conducting quality control assessments, Call Calibration, Call Audits, implementing quality assurance measures, and managing the overall quality of customer service voice processes on a...

About the RoleThe IT Quality Assurance Analyst role is a crucial part of our Data and Supply Technology Excellence (DSTE) team, supporting the Global Product Development and Supply (GPS) organization. This position requires a highly skilled and motivated IT Quality Assurance specialist with a passion for data and knowledge of multiple technologies and...

Talent500 is seeking a highly skilled Quality Assurance Analyst to drive functional validation and quality delivery for our software solutions.The ideal candidate will have extensive experience in Quality Assurance, Functional testing, and Agile methodologies. They will be responsible for collaborating with cross-functional teams to develop test strategies...

Key ResponsibilitiesConduct daily audits of inbound and outbound calls to evaluate agent performanceCreate and maintain quality scorecards, audit reports, and agent performance trackersCollaborate with team leaders and operations managers to implement performance improvement plansEnsure compliance with client-specific guidelines and internal quality...

We are seeking an experienced Quality Assurance Analyst with a strong background in International Voice Process Auditing. The ideal candidate will have a minimum of 3 years of hands-on experience monitoring, evaluating, and improving the performance of customer service representatives in an international voice support environment.The successful candidate...

About Evernorth Health Services:We are a leading health and care company that creates innovative solutions to improve health outcomes and increase vitality.Role Overview:The Content Engineering Solutions team is seeking a Senior Software Quality Assurance Analyst to play a critical role in ensuring the quality, functionality, and performance of our...

Job Overview: As an Automation Quality Assurance Engineer, you will be responsible for designing, developing, and maintaining automated test frameworks and scripts. This role involves collaborating with development teams, business analysts, and other stakeholders to ensure the quality of our software products.

Job Title: Assistant Manager - Quality AssuranceAbout Us: Harmony United Psychiatric Care is a dynamic and innovative company dedicated to revolutionizing the Healthcare Industry. With nine years of experience, we have perfected our end-to-end services in medical billing, A/R management, and other essential healthcare facets. We provide our services to a...

Company OverviewIfintalent Global Private Limited is a leading provider of innovative solutions for the financial industry.We are seeking a highly skilled System Quality Assurance Analyst to join our team.

About Evernorth Health ServicesWe are a leading provider of pharmacy care and benefits solutions to improve health and increase vitality. Our team is committed to making the prediction, prevention, and treatment of illness and disease more accessible to millions of people.As a member of our PBM Technology QA Team, you will act as a Quality Assurance Lead...

About the RoleAs a System Quality Assurance Analyst at Ifintalent Global Private Limited, you will play a vital role in ensuring the quality and reliability of our payment systems. This position involves developing and executing comprehensive testing strategies to identify and resolve defects, as well as providing technical guidance to developers.Key...

About INFOLOBINFOLOB is a leading innovator in the financial services industry, delivering cutting-edge solutions for loan origination and management.Job SummaryWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team. As a key member of our quality assurance department, you will be responsible for designing and executing system...

Job Title: Quality Assurance Analyst - Decision IntelligenceBrief Job SummaryThe Quality Assurance Analyst role works across data-focused projects in support of the Global Product Development and Supply (GPS) organization in the Data and Supply Technology Excellence (DSTE) team. This role requires a highly skilled and motivated IT Quality Assurance...

Job Title: Quality Assurance Analyst - Decision Intelligence Brief Job Summary The Quality Assurance Analyst role works across data-focused projects in support of the Global Product Development and Supply (GPS) organization in the Data and Supply Technology Excellence (DSTE) team. This role requires a highly skilled and motivated IT Quality Assurance...