Relationship Manager

2 weeks ago


Mumbai, India Talent stock Solution Full time

We have an opening with Reputed Banking companyKey Responsibilities:Client Management & Business Development:- Up-sell and cross-sell with Bank Mutual Fund products to retail and HNI clients from the assigned database.- Generate new leads and referrals to expand the client base and increase overall market penetration.- Develop and maintain strong, long-term relationships with existing HNI/UHNI clients.Sales & Revenue Generation:- Achieve sales and revenue targets by offering a diversified product mix, catering to the needs of the clients.- Provide targeted financial advice, investment planning, and portfolio management services to clients, ensuring they achieve their financial goals.Client Profiling & Advisory:- Conduct detailed client profiling and offer customized investment products to meet clients specific needs and objectives.- Provide sound investment advice, keeping clients' financial aspirations and risk appetites in mind.Customer Service & Satisfaction:- Act as the primary point of contact for assigned clients, ensuring seamless service and prompt resolution of queries or issues.- Maintain high service standards to ensure clients are satisfied and continue to entrust their financial investments with Bank AMC.Team Handling & Leadership:- Provide leadership and guidance to the team in achieving business objectives, sales targets, and client relationship goals.- Mentor and coach team members, driving a culture of excellence, customer-centricity, and high performance.Compliance & Knowledge:- Ensure adherence to company policies, industry regulations, and ethical standards.- Preferably hold NISM certifications with up-to-date knowledge of Mutual Fund products, market trends, and regulatory changes.Market Research & Competitor Analysis:- Stay abreast of industry developments, market conditions, and competitor offerings to better advise clients and adjust sales strategies.Desired Skills & A minimum of 11-13 years in a similar role, with at least 3 year of team handling Preferably NISM certified.Product Knowledge: In-depth knowledge of Mutual Funds, portfolio management, and financial markets.Client Relationship Management: Proven experience in managing Retail/HNI/UHNI clients with a focus on sales and customer satisfaction.Sales Skills: Strong ability to generate leads, up-sell products, and achieve business targets.Leadership: Ability to manage, coach, and motivate a sales team towards achieving targets and enhancing client relationships.Communication Skills: Excellent verbal and written communication skills to engage effectively with clients and internal teams. (ref:iimjobs.com)



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