System Engineer

Job Description :

As a Consulting Systems Engineer (CSE), you will be partnering with Client Executives / Client and Account Managers to provide the technical Pre-Sales work for customers across the country and Global Finance customers operating out of India. No two days will be the same as our broad offerings include Infrastructure Modernization, Multicloud Architecture, Network and Security Transformation, Digital Strategy, and fast-changing AI solutions, among others. With our Advanced Technology Center at your fingertips for briefings, training, workshops, demos, and POC's you'll be delivering best-in-class results for your customers.

The CSE role will bring technical Pre-Sales experience to our customers within the local market and, as needed, for India / Global customers on a need basis. Day-to-day responsibilities will include participation in customer sales meetings, presentations, whiteboard sessions, and custom technical design work, among others. The Sr. CSE will team with local Client Managers to build customer relationships, partner with multiple OEM's and take part in technical training to provide continued value to the customers. Technical expertise expansion is highly encouraged as you look to learn about new areas of interest and be at the forefront of the cutting-edge technologies. This position will require the ability to travel up to 50%.

Responsibilities :

- Act as Technical Pre-Sales and systems engineering supporting Modern DC Infrastructure Solutions, including all combinations across (Enterprise Storage SAN/NAS/Object, Enterprise Compute, Converged and Hyperconverged, Virtualization, K8, Backup / Recovery, Networking, DC Build including Racks, power, cooling infra).

- Conduct market research to identify selling possibilities and evaluate customer needs, and use cases aligned to WWT GTM.

- Serve as the technical liaison to allocated client as Primary CSE aka PCSE (for assigned accounts) and Secondary CSE aka SCSE (for assigned domains), and align your efforts and activities to identify pain points and proactively create unsolicited solution proposals and/or respond to RFP / RFI as needed.

- Works with clients and the WWT Sales team to obtain technical priorities, challenges, and initiatives that can be translated into opportunities, including but not limited to participating in Account Planning Sessions.

- Responsible for the coordination, delivery, and quality of presales technology solution deliverables within the domain of the opportunity, which may include items such as configurations, architectural diagrams, and proposals.

- Create HLD / Level of Effort Documents, participate in proof of concepts (POC/POV), create and validate Solution Bill of Materials, and assist in generating Statements of Work.

- Develops and fosters relationships with strategic original equipment manufacturers (OEMs) and partners (internal as well as external) in the country/region and/or territory.

- Utilize OEM process and tools to do deal registrations, create an optimized BOQ, perform BOM validations in line with solution requirements, able to work with OEM / partners to demonstrate and defend the proposed solutions (objection handling).

- Ensures that proposed solutions, when implemented, meet the needs and functional requirements of the customer.

Requirements :

- 10+ years of Enterprise DC Environment and min 5+ years of Pre-Sales (technical sales / Sales engineering), experience (preferably with a System Integrator company).

- Mandatory exposure to the maximum combination of OEMs across DC Infra OEMS, including (Rack, Storage and Compute, OS Virtualization, Containers, Storage Networking, Disaster Recovery, including backups, HPC Networking, Cloud, AIOPS).

- Strong business, commercial, and technical understanding of DC Infra products and solution stack sizing, best practice architecture(s), along with industry-specific use case positioning.

- This position requires an in-depth understanding of DC Infra components, a thorough understanding of the DC solution stack from infra traversing through middleware, operating systems, containers, storage, and computing, including various modern DC Infra architectures.

- Knowledge of selling solutions and experience in large Enterprise environments, HPC Infra environments in tandem with Hybrid cloud environments is a must for this role.

- Experience in using OEM BOM / BOQ configuration tool to create various solutions/ BOM / BOQ.

- Excellent oral and written communication skills, able to create content, deliver effective presentations, competitive objection handling, run and manage POC / solution demo.

- Exposure and confidence in delivering presentations in one-to-one as well as one-to-many settings are mandatory.

- Market awareness of the latest and greatest developments in market pertaining to IT Infra market.