Sr Advanced Application Engineer

3 weeks ago

Bengaluru, India BETSOL Full time

Description

Responsibilities:

Analysis, Development and Maintenance of solutions developed on top of TelecomPlatforms and Products. Act as a Tier 4 layer for the solutions, providing bugfixes and enhancements forpackages, drivers and applications. Work with customers in identifying, analyzing, and resolving problems with businesscommunication systems. Act as a source of technical expertise to others in own area. Explain difficult concepts to a variety of audiences and ensure meaning is understood. Design, code and write custom and packaged real-time communication applications(including Contact Center and Unified Communication applications) using both standardnsoftware development platforms and tools as well as APIs/tools. Perform software development in compliance with software development models like Agile/XP/Scrum. Ability to execute software unit testing, troubleshooting, corrections,etc. as teams are geographically distributed, interaction is in English as official language. Provide mentoring and guidance to junior colleagues

Requirements:

Engineering Graduate in Computer Science, Software Engineering or similar At least 3 years of experience in software development or software support field Programming skills in at least one of the major languages (Java, C/C++, C#) Familiar with solution performance analysis and exercising code Application Servers (Tomcat, Websphere and/or JBoss) OS skills - Windows / Unix / Linux Experience in Software Engineering best practices Experience with ITIL and tools that support this methodology Self-Learning and motivated by challenges Analytical thinking Interested in learning new technologies

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