Support Executive
2 weeks ago
Job Title: Support Executive – GamesDepartment: Player SupportLocation: Remote/On-siteTime: 9 AM - 6 PM (First Shift), 5 PM - 2 AM (Second Shift), 1 AM - 10 AM (Night Shift)No. of vacancies: 3Job Overview:We are seeking a proactive and detail-oriented Support Executive to manage all incoming player support communications across multiple channels including email, WhatsApp, and Discord for our games. The candidate will be responsible for replying to players, organizing reports, coordinating with internal departments, and ensuring smooth issue tracking and follow-ups.Key Responsibilities:- Handle and reply to all player support mails, WhatsApp messages, and Discord tickets or DMs related to company games. - Collect, categorize, and document bug reports, gameplay issues, and player feedback from all support channels. - Prepare daily and weekly reports summarizing key issues, player sentiments, and resolutions. - Communicate important reports or recurring issues to the relevant departments (e.g., QA, Backend, Unity, or Design teams). - Take follow-ups with respective teams to ensure timely issue resolution. - Maintain and update the support tracking system to ensure all queries are properly logged and closed. - Provide clear, polite, and brand-aligned responses to players to maintain positive engagement and trust. - Coordinate with QA and LiveOps teams for bug verification and retesting when required. - Identify repeated issues and propose improvements to FAQs, help articles, or automated support flows.Requirements:- Excellent written and verbal communication skills (English and Hindi preferred). - Strong organizational and time-management skills. - Basic understanding or strong interest in mobile games. - Proficiency in Google Sheets / Excel, Email tools, WhatsApp Web, and Discord. - Ability to multitask and manage multiple support threads efficiently. - Prior experience in player support, customer service, or operations is a plus.Bonus Skills (Preferred):- Experience using bug tracking or task management tools like ClickUp, Jira, or Trello. - Familiarity with Discord moderation or ticket bots. - Understanding of gaming communities, terminology, and player expectations.How to Apply?Send your resume to career@xsquads.com with the subject: Application: Support Executive – Games
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Automation Project Manager
4 weeks ago
New Delhi, India Tek Support Full timeJob Title:Senior Automation Engineer – Pharmaceutical ManufacturingLocation:Remote Experience:10+ years Industry:Pharmaceutical / Biotech Manufacturing Job Summary: The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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Automation Engineer
3 weeks ago
New Delhi, India Tek Support Full timeJob Title:Senior Automation Engineer – Pharmaceutical Manufacturing Location:Remote Experience:10+ years Industry:Pharmaceutical / Biotech ManufacturingJob Summary: The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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Automation Engineer
4 weeks ago
New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing equipment reliability...
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New Delhi, India Tek Support Full timeJob Title: Senior Automation Engineer Trainer – Pharmaceutical ManufacturingLocation: RemoteExperience: 10+ yearsIndustry: Pharmaceutical / Biotech ManufacturingJob Summary:The Senior Automation Engineer Trainer is responsible for driving automation initiatives across pharmaceutical manufacturing systems, ensuring compliance with GMP, and enhancing...
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Digital Marketing Executive
2 weeks ago
New Delhi, India Global Visa Support Full timeGlobal Visa Support is an immigration and education consultancy with a Head Office in London, offices in India, the Philippines and UAE. We are expanding our operations in India and are looking for a Digital Marketing Executive to assist us with lead generation via Google Ads, Facebook Ads etc. You will be someone who has run Google paid search/PPC...
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IT Support Executive
2 weeks ago
New Delhi, India LWYD Interactive Full timeRole: IT Support ExecutiveCompany: LWYD Interactive Location: JP Nagar, BangaloreJob Summary: The IT Support Executive will be responsible for providing technical assistance to employees, troubleshooting hardware and software issues, managing IT systems, and ensuring smooth day-to-day IT operations. The role requires good communication skills,...
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Business Support Executive
3 days ago
New Delhi, India Connect Residuary Private Limited Full timeBusiness Support Executive (Contractual basis)Experience: Minimum 3 YearsLocation: DelhiDepartment: Sales SupportRole Summary:We are looking for a dynamic and organized Business Support Executive to provide end-to-end support across business operations. The ideal candidate should be confident in communicating with clients and vendors, have strong...
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It support executive
2 weeks ago
New Delhi, India TECEZE Full timeJob role:IT support executive Years of exp:4-10 years Location:Mumbai/ On_SiteJob Overview: We are seeking a skilled IT Support Engineer to join our IT team. The primary focus of this role will be to provide technical support and troubleshooting for desktop and laptop issues. The ideal candidate will be adept at diagnosing and resolving hardware and software...
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Business Support Executive
7 days ago
New Delhi, India Connect Residuary Private Limited Full timeBusiness Support ExecutiveExperience: Minimum 3 YearsLocation: DelhiDepartment: Sales SupportRole Summary:We are looking for a dynamic and organized Business Support Executive to provide end-to-end support across business operations. The ideal candidate should be confident in communicating with clients and vendors, have strong coordination abilities, and...
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Customer Support Executive
2 weeks ago
New Delhi, India MTechZilla Full timeAbout UsAt MTechZilla, we are passionate about building innovative tech solutions that empower businesses to thrive in the digital age. We’re currently seeking an experienced Customer Support Executive to join our dynamic team.Role OverviewAs a Customer Support Executive, you will be responsible for helping our clients' customers solve their issues...
