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E-commerce executive
2 months ago
Job Role
- Manage and maintain e-commerce platforms, including product listings, pricing and inventory management, Billing.
- Enhance customer experience by working closely with other departments, such as marketing, content and customer service.
- Collaborate with cross-functional teams, including development, marketing and customer service, to execute online campaigns and promotions to attract leads.
- Monitor customer feedback, reviews and ratings to identify areas of improvement and implement strategies for enhancing customer satisfaction and retention.
Required skills and Experience
- 3 years of experience in the e-commerce sales with a proven track record of driving online sales and achieving revenue targets.
- Strong expertise in managing product listings, inventory management, pricing strategies, and other e-commerce operations to optimise product visibility, customer engagement, and sales conversion.
- Solid understanding of e-commerce platforms, tools, and technologies, including online marketplaces, payment gateways, order management systems, and customer relationship management (CRM) software.
- Excellent analytical skills in analysing data, conducting market research, and understanding customer behaviour to identify trends and opportunities for growth.
- Great analytical mindset with an ability to use data to drive decision-making and present solutions for boosting online sales.
- Proficient communication skills, both written and verbal, with fluency in English.
- Experience managing e-commerce platforms such as Amazon/Flipkart Etc.
- Proficiency in using analytics tools such as Google Analytics, Google Tag Manager, or similar to track and analyse e-commerce performance metrics.
- Familiarity with online marketing tools, including social media advertising, email marketing, SEO and SEM.
- Ability to work collaboratively and take charge as a leader when required.
Education: Graduate / A bachelor’s degree in e-commerce, digital marketing, business administration, or a related field.
Candidate who are near by Andheri can apply for this post.